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Managed Service

Popular Tags within: Managed Service

Cloud InfoComm Videoconferencing Education AI Microphones UCC Mass Notification Generative AI IT
public cloud, Dell Hybrid Client, cloud spending, cloud services

Worldwide Public Cloud End-User Spending to Reach Nearly $600B in 2023

April 19, 2023 TD Staff Leave a Comment

Worldwide end-user spending on public cloud services is forecast to grow 21.7% to total $597.3 billion in 2023, up from $491 billion in 2022, according to the latest forecast from Gartner, Inc. Cloud computing is driving the next phase of digital business, as organizations pursue disruption through emerging technologies like generative artificial intelligence (AI), Web3 […]

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Utelogy and NETGEAR logos.

Utelogy Integrates with NETGEAR AV

April 11, 2023 TD Staff Leave a Comment

Los Angeles, Calif.-based Utelogy, prominent in management, monitoring and analytics software for the connected workspace, announced the expansion of its Utelligence Program with support for NETGEAR AV Line Managed Switches. This strategic partnership will thus offer end-user customers, integrators, and Managed Service Providers (MSPs) a range of benefits. Through this partnership, Utelogy users can expect […]

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Chatbot Online customer service with chatbots for support. Artificial Intelligence and Automation Software Technology CRM Customer Support Center

The ABCs of Contact Centers: The Tech Driving Modern Customer Experience

April 4, 2023 Scott Kolman Leave a Comment

The contact center industry is booming and for good reason — businesses are catching on to the transformative impact that a high-velocity contact center can have on their bottom line. Emerging technology is making contact centers more effective than ever before, and more importantly, helping to change their historically negative perception. According to Statista, the […]

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Zero Trust, ZTNA, Netskope

Cloudflare Adds Zero Trust Integrations with Atlassian, Microsoft & Sumo Logic

March 15, 2023 Alyssa Borelli Leave a Comment

Internet security provider Cloudflare, Inc., says it is helping to build a better Internet with recent zero trust integrations with Atlassian, Microsoft and Sumo Logic. The new integrations will help businesses of any size easily secure the tools and applications they rely on with enterprise-ready zero trust security, says the San Francisco, Calif.-based company. Businesses […]

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GoTo ChatGPT

GoTo Adds ChatGPT Integrations to IT Management, Communication Tools

March 14, 2023 Zachary Comeau Leave a Comment

Workplace communications and IT management software provider GoTo is the latest tech firm to leverage an integration with ChatGPT as the company is bringing the generative AI chatbot to its customer engagement product and IT management products to act as a writing assistant and a script generator. The Boston-based software company launched last month its […]

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GrammarlyGO, Generative AI

Grammarly Releases Generative AI Writing Assistant GrammarlyGO

March 9, 2023 Zachary Comeau Leave a Comment

Typing assistant Grammarly is the latest tech company leveraging generative AI technologies since the emergence of ChatGPT, releasing generative AI writing assistant GrammarlyGO to help workers generate text in the context of a user’s personal voice and brand style. According to the San Francisco, Calif.-based firm, GrammarlyGO is a contextually aware writing assistant designed to […]

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SASE, SASE approaches, SASE implementation

Code42 and SentinelOne Partner to Uncover Risk to Data & Accelerate Response to Insider Threats

March 7, 2023 Alyssa Borelli Leave a Comment

Code42 Software, Inc., the Minneapolis-based provider of Insider Risk Management (IRM), and SentinelOne, Inc., an autonomous cybersecurity platform company, announced a new partnership that integrates the Code42 Incydr solution with the SentinelOne Singularity Platform. This integration grants users additional visibility over their most sensitive data and expands response capabilities in the event of an insider threat […]

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Software License Spending, SaaS, cloud apps

The Inconvenient Truth about SaaS Management

February 24, 2023 Uri Haramati Leave a Comment

Companies today are incredibly reliant on cloud applications (SaaS). These tools enable us to do meaningful work, at high speeds, in a globally distributed workplace. However, for all their promise and opportunity, cloud apps also present new and growing challenges for budgets, security and overall efficiency. It all stems from a lack of control and […]

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ChatGPT, AI, Microsoft, Work Trend Index, Generative AI

ConnectWise to Launch ChatGPT Integeration to Automate IT Functions

February 10, 2023 Zachary Comeau Leave a Comment

IT management software provider ConnectWise is the latest tech company to announce integrations with ChatGPT, and is updating its remote monitoring and management solutions with new OpenAI-powered tools in the coming weeks. The company, which primarily provides IT management software to managed service providers, says its integration with OpenAI into the company’s existing portfolio of […]

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SaaS spend

Enterprises Waste More Than 10% of Budget on Software, SaaS & Cloud Infrastructure

February 8, 2023 TD Staff Leave a Comment

Half of enterprises are wasting more than 10% of their annual budget on software, SaaS and cloud infrastructure, according to new research from enterprise technology mangement provider Oomnitza and global market research firm YouGov.  In addition, a third of respondents reported wasting between 10%-20% of their annual application expenditures due to unused, unaccounted for or […]

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