Healthcare tech firm Royal Philips is partnering with the U.S. Department of Defense to develop new technology that uses artificial intelligence to identify infection in soldiers and then civilians at large. The healthcare device conglomerate along the department’s Defense Innovation Unit and Defense Threat Reduction Agency announced Tuesday the findings from an 18-month project in […]
Artificial intelligence technology is an incredible advancement and is paving the way for the future of big tech and the way humans live. Just this morning, my iPhone told me how long it would take to get to work without me even moving a finger. Thanks to my spam filter, I don’t even see the […]
ImmersiveTouch, a virtual reality-enabled personalized surgery, is expanding the availability of its platform into the neurosurgery market and has engaged a large medical device manufacturer on a co-marketing campaign. The Chicago-based company announced the expansion simultaneous to its collaboration with Indiana medical device giant Zimmer Biomet that gives the company’s surgeons access to ImmersiveTouch’s VR […]
Machine learning and artificial intelligence are by no means perfect, and it takes human intervention to constantly tweak algorithms. Those applications are essentially based on math problems and may never bee 100% accurate, so companies and software developers should think carefully before going down that road. At a recent conference, TWIMLcon: AI Platforms, panelists spoke […]
Workplace messaging giant Slack has rolled out Workflow Builder, a new workplace tool that allows businesses to create customized workflows that automate routine functions directly in the company’s software. The new tool allows users to standardize how requests are collected, report outages in real time and get new team members up to speed, the company […]
I don’t have to tell you that the world is becoming increasingly reliant on technology. Most of my work these days is done in front of a computer. However, I learned all of it on the fly. Nobody taught me how to write a professional email or even how to search for jobs online, let […]
Massachusetts-based contact center and workforce optimization software firm Aspect Software and workforce automation firm Intradiem are joining forces in a partnership that pairs each company’ strengths for the world’s largest contact centers. Aspect will pair its workforce optimization software with Intradiem’s workforce automation solutions centered around training, coaching and other real-time processes. Per terms of […]
German business software as a service giant SAP’s CEO Bill McDermott is stepping down, the company announced last week. McDermott joined the firm in 2002 as head of North America, where he worked to increase the company’s market share on the continent and helping to grow the company into a $156 billion software conglomerate. He […]
Apple is one of the most powerful companies in the world, boasting a market valuation that has consistently hovered around $1 trillion for most of the month. However, the technology conglomerate still appears to bow to public pressure, even from foreign governments dealing with a public uprising. The company removed a smartphone app from the […]
Aspect Software has released the 19th version of its Cloud Contact Center as a Service system that features customer-driven capabilities and enhancements for both contact center and workforce optimization suites. According to a company press release, Cloud Contact Center V19 allows agents and supervisors to deliver better customer service experiences by supporting a wide variety […]
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