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Unified Communications and Collaboration

Microsoft Yammer Viva Engage

Microsoft Yammer Will Become Viva Engage Next Month

February 14, 2023 Zachary Comeau Leave a Comment

Microsoft is turning collaboration tool Yammer into Viva Engage to better align with Microsoft Viva, the company’s employee experience platform within Microsoft 365 and Microsoft Teams. The Redmond, Wash. IT giant last year launched Viva Engage, which it calls an “evolution” of the Yammer Communities app in Teams. Now, all of Yammer will become Viva […]

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Zoho Workplace

Zoho Releases Unified Communications Platform, New Workplace Tools

February 9, 2023 Zachary Comeau Leave a Comment

Cloud-based software provider Zoho Corp. is releasing a new unified communications platform it calls Trident, along with improved collaboration technologies across the Zoho Workplace suite designed to help businesses communicate across channels and improve digital adoption. According to the Austin, Texas-based IT provider, Zoho Trident is a new collaboration, productivity and communication experience platform that […]

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GoTo Customer Engagement Platform screenshot

GoTo Launches GoTo Customer Engagement

February 7, 2023 Alyssa Borelli Leave a Comment

GoTo, the Boston-based IT management, support, and business communication solutions provider is launching GoTo Customer Engagement, a new multi-channel solution that brings together GoTo Connect’s phone system and customer communication tools, analytics, and the digital channels customers need to reach a larger audience and grow their business, all within a shared unified inbox. When it […]

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Hybrid Meetings, office AV

What to Expect from Office AV in 2023 and Beyond

February 2, 2023 Bill Thrasher Leave a Comment

The audiovisual (AV) equipment of today’s office continues to evolve – do you know how to keep up? A thorough understanding of new trends and those that have passed will help you take advantage of the latest advancements, thus setting your business up for success in 2023 and beyond.  Let’s dive into three key areas […]

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MIcrosoft Teams Rooms display

New Microsoft Teams Rooms Experience Coming This Quarter

February 1, 2023 Zachary Comeau Leave a Comment

Microsoft is releasing a new user interface for Microsoft Teams Rooms on Windows consoles and front-of-room displays designed to make Teams Rooms easier to use and align the interface across the Windows and Android ecosystems. The updates will be generally available by the end of the current quarter in Microsoft Teams Rooms on Windows application […]

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NETSCOUT UC&C, videoconferencing, meeting room, conference room

UC&C Investments Increasing as IT Support Strain Decreases

January 31, 2023 Zachary Comeau Leave a Comment

Three-quarters of enterprise plan to grow their use of unified communications and collaboration (UC&C) platforms in 2023 as organizations continue to adopt hybrid work environments and want to deploy new technologies to support those efforts, according to a new study from NETSCOUT. The Westford, Mass.-based provider of performance management and cybersecurity solutions’ annual survey of […]

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Cisco Webex ISE

Cisco Unveils Webex Interop with Microsoft Teams, New Microphone, Audio Interop at ISE 2023

January 31, 2023 Zachary Comeau Leave a Comment

Among the new innovations and devices Cisco unveiled at ISE 2023 is a new beta solution that will bring Microsoft Teams Rooms to Cisco Webex Devices, notching another step in the interoperability trend among collaboration technology providers. The companies first announce the partnership in October, and the solution is now available in beta for enterprise […]

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Zoom Virtual Agent

Zoom Launches New AI Chatbot, Zoom Virtual Agent

January 24, 2023 Zachary Comeau Leave a Comment

As AI chatbots take center stage due to ChatGPT, Zoom is releasing Zoom Virtual Agent, a new intelligent conversational AI and chatbot solution designed to instantly resolve issues for customers. The videoconferencing and collaboration giant wants Zoom Virtual Agent to transform the way businesses assist their customers and employees, helping them to deliver faster web […]

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Barco ClickShare

Barco Launches ClickShare Conference CX-50 Second-Gen Model

January 20, 2023 TD Staff Leave a Comment

Belgium-based Barco, prominent in meeting-room technology, announced the second generation of its CX-50, the premium ClickShare Conference model. Per the company, the renewed model brings more flexibility for the IT manager and offers an inclusive meeting experience for end-users in high-impact meeting spaces. “In a hybrid environment, technology is crucial in giving all meeting participants […]

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Logitech Brio 300

Logitech Releases New Brio 300 Series Webcams

January 20, 2023 Zachary Comeau Leave a Comment

Logitech is releasing the Brio 300 Series, a new line of compact, plug-and-play webcams with Full-HD 1080p resolution, automatic light correction and a noise-reducing mic designed for more productive video call experiences. According to the Newark, Calif.-based manufacturer of computer peripherals, the Brio 300 and Brio 305 feature high dynamic contrast, automatic light correction and […]

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