The right managed service provider should be integrating specific technology and software into a company because technology is now indispensable.
Amazon relies heavily on its customer service capabilities. With millions of customers speaking dozens of languages, it’s important that Amazon’s customer service centers in 32 countries maintain high standards of customer service. This is a priority for the company. “Our customers are our top priority, and the future of our company is built on customer […]
Numbers Don’t Lie According to a study performed by the IT industry trade association CompTIA, “Roughly 4 in 10 end users think the method in which their IT is managed is working fine as currently structured, but a NET 61% believe there is room for improvement, including 9% that said IT management methods could be […]
The “bring your own device” (BYOD) trend related to smartphones, tablets and laptops may ease the technology burden for enterprises large and small—yet at the same time it slows down communication networks because of increased bandwidth reliance. The results? Voices echo or break up on business phone service. Streaming audio and video are slow, choppy […]