Pulseway, the smartphone-optimized RMM solution from MMSOFT Design Ltd., is available in a free edition for the first time since 2015.
The new addition to the product lineup, named Pulseway Free, offers mobile monitoring of two Windows, Mac, or Linux endpoints plus up to ten administrative alerts a day and tracking of usage, system resources, network performance, and other metrics.
Designed to help MSPs and corporate IT departments test the capabilities in real-world settings, the new offering comes with a free 14-day trial subscription to Pulseway Pro, a paid product with more extensive management features.
Pulseway is a “mobile-first, cloud-first” platform with both RMM and PSA components that’s tailored to the needs of IT administrators who prioritize anytime, anywhere access when selecting management tools. Introduced in 2011 as a “freemium” solution with both a free, entry-level version and paid premium version, the system lets technicians receive alerts, diagnose problems, and manage devices via smartphones, tablets, and smart watches.
An MSP edition of Pulseway debuted in August of 2016. In the 14 months since, the company says, the company has added 813 MSP and enterprise customers, growing its customer base 25 percent. The company added anti-virus software to the platform this January and NOC services in March.
“This revival of Pulseway Free is a tribute to our current and future customers after a very successful year of innovation,” said Marius Mihalec, Dublin, Ireland-based Pulseway’s CEO and founder, in prepared remarks. “Over the past year, we have had some great successes and are proud to have introduced an MSP edition, NOC services and many other capabilities such as antivirus. With this momentum and the product’s continued evolution, it seemed the right time to bring back Pulseway Free as a valuable entry point to introduce businesses around the world to the power of mobile-first remote monitoring.”
Pulseway discontinued the free edition of its solution two years ago. In the four years of its existence, over 300,000 users signed up for accounts.