NICE announces that a multinational telecommunications corporation has introduced NICE Robotic Process Automation across its pan-India operations as part of a post-merger consolidation. The automation solution is being deployed to optimize both front- and back-office workflows for increased productivity and customer satisfaction, according to NICE. Thousands of employees will benefit from NICE Robotic Process’s attended […]
Data I/O announces their PSV7000 automated programming system now features NexTeach Pro and handler performance enhancements that the company says will reduce job setup time by up to 4x and increase production throughput up to 24%. All existing PSV7000 customers are eligible to upgrade their systems immediately. “Our customers continually ask how to maximize production […]
Cybersecurity firm Delta Risk has released its next-generation cloud-based ActiveEye platform that the company says is more efficient and can eliminate more than 95% of false positives by leaning heavily on automation. The platform has an advanced focus on security automation that can sift through daily security alerts generated by next-generation endpoint detection and response […]
Advances in modern technology are making our lives much easier, but that’s also costing a lot of people their jobs. Apparently, that list could soon include the meat industry, as cultured meat meat is expected to become the norm in just a few short years as scientists have developed methods and technology that can bring […]
Massachusetts-based contact center and workforce optimization software firm Aspect Software and workforce automation firm Intradiem are joining forces in a partnership that pairs each company’ strengths for the world’s largest contact centers. Aspect will pair its workforce optimization software with Intradiem’s workforce automation solutions centered around training, coaching and other real-time processes. Per terms of […]
Blue Planet, a division of Ciena, announces a new intelligent inventory automation solution that gives service providers a unified view of network and service inventory, helping to eliminate costly and tedious manual processes, according to the company. The new Blue Planet INS solution reduces order-to-service fallout by up to 40% and speeds up the trouble-to-resolve process by […]
Stillo Construction is a family-owned and operated company specializing in stucco repair and remodeling and other related services. Stillo runs multiple projects concurrently and utilizes various implementation teams. Their clients are located nationwide and internationally. They used to manage their work and projects using emails, Excel spreadsheets, paper forms, and manual processes, and the implementation teams […]
Researchers can submit proposals that demonstrate ideas to advance automation technology in a variety of fields.
According to Forrester’s report, Forrester Wave: Infrastructure Automation Platforms, Q3 2019, Red Hat has been named a leader in infrastructure automation platforms.
Amazon Web Services customers will not be able to better build, secure, and managed data lakes with the general availability of AWS Lake Formation.