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Artificial Intelligence

AI Automation burnout

What is It About AI That Brings Excitement, Fear and Curiosity All at Once?

November 20, 2023 Raghid El-Yafouri Leave a Comment

Artificial Intelligence (AI) has taken over most business conversations. The progress is astounding. The use cases are promising. The possibilities are intriguing. The concept is not new. We’ve been toying around with AI since the 1950’s. Research and experimentation slowed down a bit in early 2000’s and now it is skyrocketing for obvious reasons. The […]

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Google, Bard

Google: Bard Now 30% Better at Computation-Based Problems

June 8, 2023 Zachary Comeau Leave a Comment

As Microsoft, OpenAI and several other tech firms add new features and enhancements to their generative AI models, Google is following suit with new improvements to Bard that strengthen the chatbot’s math and coding capabilities, as well as an export feature. The company says these improvements have improved Bard’s accuracy to computation-based word and math […]

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Zoom Anthropic Claude AI Zoom IQ

Zoom Launches Trials for Zoom IQ Meeting Summary, Team Chat Compose

June 5, 2023 Zachary Comeau Leave a Comment

Zoom is launching key features of its Zoom IQ generative AI assistant designed to make the videoconferencing and collaboration platform easier to use, with the features now available through free trials for customers in select plans. Specifically, the Zoom IQ tools launched today are Zoom Meeting summary and Zoom Team Chat compose, which leverage both […]

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Crowdstrike Charlotte AI

CrowdStrike Launches Virtual Security Assistant Charlotte AI

May 31, 2023 Zachary Comeau Leave a Comment

CrowdStrike is launching a private customer preview of its own generative AI solution which it calls Charlotte AI, essentially an AI assistant for the company’s CrowdStrike Falcon platform designed to help any user of the platform become a power user. According to the Austin, Texas-based cybersecurity giant, Charlotte AI lets customers ask natural language questions […]

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Microsoft Windows 11 Copilot

Microsoft Brings Copilot to Windows 11

May 23, 2023 Zachary Comeau Leave a Comment

Microsoft’s Build developer conference being held this week has so far been all about Bing, Copilot and artificial intelligence, with the Redmond tech giant introducing Windows Copilot for Windows 11, Bing Chat plugins, and a range of new developer tools. The Build conference comes as Microsoft becomes fully invested in Copilot, AI and Windows 11, […]

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AI Automation burnout

Report: Employees Want AI, Automation to Help Alleviate Burnout

May 19, 2023 Zachary Comeau Leave a Comment

ChatGPT and generative AI have dominated tech industry headlines in 2023 as the year is shaping up to be pivotal for AI and automation and they are applied to existing technologies to help organizations become more efficient and reduce burnout. According to a study from enterprise automation software firm UiPath, employees largely view AI as […]

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Zoom Anthropic Claude AI Zoom IQ

Zoom to Integrate Anthropic AI’s Claude Throughout Platform

May 16, 2023 Zachary Comeau Leave a Comment

Zoom is building on its chatbot and virtual agent solution by partnering with AI firm Anthropic to boost Zoom’s “federated approach” to AI by integrating Anthropic’s AI assistant Claude into the Zoom platform. Zoom is first launching this Claude AI chatbot integration with Zoom Contact Center, but has plans to bring it throughout the entire […]

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SolarWinds Virtual Agent AI

SolarWinds Adds New Virtual Agent to Service Desk to Help Troubleshoot Easy IT Issues

May 16, 2023 Zachary Comeau Leave a Comment

SolarWinds is adding new artificial intelligence and machine learning capabilities to its IT service management solutions and Service Desk, including a virtual agent designed to help users and IT professionals solve common IT problems. According to the Austin, Texas-based provider of IT management tools, the new intelligent solutions and Service Desk AI virtual agent aims […]

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Google Duet AI Workspace

Duet AI is Google’s Answer to Microsoft 365 Copilot

May 12, 2023 Zachary Comeau Leave a Comment

Google introduced Duet AI for Google Workspace, a new set of AI tools it is bringing to its enterprise productivity suite, a tool similar to what Microsoft is offering with Microsoft 365 Copilot, which is currently in a private preview. The announcement came during the company’s annual Google I/O developer conference at which Google also […]

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Google Bard updates, OpenAI, ChatGPT, Generative AI

Google Bard Updates: New Coding Features, Integrations

May 12, 2023 Zachary Comeau Leave a Comment

Google held its annual Google I/O developer conference this week, and it’s not a surprise that its generative AI tools Bard, made up a sizable chunk of the company’s announcements. According to Google, the Mountain View, Calif.-based tech giant’s updates include expanding access to Bard, bringing new visual capabilities to its AI-powered chatbot Bard, improving […]

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