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Progress MOVEit vulnerability

Report: Russian Ransomware Attack Cripples California Hospital

The October 11 security incident that happened at Sonoma Valley Hospital in California is now being classified as a ransomware attack.

November 3, 2020 Zachary Comeau Leave a Comment

UPDATE NOVEMBER 3, 2020: The October 11 security incident that happened at Sonoma Valley Hospital in California is now being classified as a ransomware attack. It is believed to be part of a coordinated Russian operation targeting as many as 400 U.S. hospitals, reports the Press Democrat. The hospital said that in response to the […]

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Freshservice

Vice Media’s Complete IT Overhaul Relies on Freshservice

Vice Media's "IT" operations relied on unreliable tribal knowledge. Now, with Freshservice, their 1-hour first response SLA is consistently hit.

November 2, 2020 TechDecisions Staff Leave a Comment

Vice Media Group LLC is an American digital media and broadcasting company with media properties and firms in over 30 countries. As their global news sites expanded, so did the number of pain points. To eliminate IT silos, Vice Media has aligned 80% of the organization and plans to go all-in on one IT support […]

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Royal Ransomware

Sonoma Valley Hospital Hit With Cyber Attack, Computers Briefly Shut Down

Sonoma Valley Hospital in Sonoma, Calif. reported last week that a security incident shut down its computers as attacks on healthcare sector rise.

October 30, 2020 TD Staff Leave a Comment

Sonoma Valley Hospital in Sonoma, Calif. reported last week that a security incident shut down its computers. In its October 22 notice to patients, the hospital said the October 11 incident “triggered a significant downtime event”: Currently, the Hospital is maintaining operations while computer systems are being fully restored. We have maintained the ability to care […]

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University, College, COVID-19 Reopening Plans

Majority of Colleges Give COVID-19 Reopening Plans ‘C’ or Lower

Kaplan asked over 300 college admissions officers to grade their industry’s COVID-19 reopening plans. The results aren't great.

October 30, 2020 TechDecisions Staff Leave a Comment

A survey of admissions offers at colleges across the nation found that a majority rated their industry’s overall COVID-19 reopening plans rather poorly. According to the Kaplan survey, which asked admissions officers at over 300 institutions of higher education to evaluate their industry’s reopening performance as a whole, 4% gave it an A, 36% gave it […]

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Mark Cuban Zoomtopia

Mark Cuban Says Employers Need to Take Care of Employees’ Mental Health

Good business leaders should be cognizant that employees might be struggling with mental health during the COVID-19 pandemic, Mark Cuban says.

October 19, 2020 Zachary Comeau Leave a Comment

The COVID-19 pandemic is hard on all of us — business owners, managers, employees and the like. The crisis is not only hurting your organization, IT department and your customers, but its also having a more profound effect on the people that devote their lives to you and the vision you have for your company. […]

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call center technology

Call Center Technology Conundrum: The Future is Flexibility

As ops continue to accelerate, intelligent call center technology must be leveraged to deliver continued cost savings & keep up with increasing demands.

October 8, 2020 Matt McConnell Leave a Comment

COVID-19 has served as the inflection point for call center technology innovation. Centers pivoted to remote work models to alleviate safety concerns, while ensuring continuity in a time of chaos. As operations continue to accelerate, intelligent technology must be leveraged to deliver continued cost savings and productivity gains to keep up with increasing demands and […]

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Supply Chain Compromises

University Data Leaked by Hackers After

This university data leak is an escalation in tactics by hackers taking advantage of school districts relying on distance learning during the pandemic.

September 30, 2020 TechDecisions Staff Leave a Comment

Social Security numbers, grades, addresses, retirement documents and other data was leaked from the Clark County School District (CCSD) by hackers last week after district officials wouldn’t pay the ransom the cyber criminals were seeking. The attack started three days after school started on August 27 when a ransomware virus infected CCSD’s network and prevented […]

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hospital digital signage, Philips MediaSuite

Belgium Hospital Digital Signage Project Features 500+ Screens: Here’s How They’re Securely Connected

This critical hospital digital signage solution features 500 securely connected 32-inch Philips MediaSuite and 19-inch Philips Heartline Professional TVs.

September 28, 2020 TechDecisions Staff Leave a Comment

Nicknamed the ‘Capital of Europe’, Belgium is home to 209 hospitals and one of the world’s most diverse populations (up by a million since 2005), with more than 180 nationalities and 108 spoken languages in the country. With tens of thousands of daily hospital visitors and admissions, 64,000 beds and an average stay of approximately […]

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low frequency sounders colleges universities

College IT: Did You Know about These Fire Regulation Changes?

New fire regulations in some areas require low frequency sounders due to these devices being more effective at waking “at-risk” individuals.

September 23, 2020 TechDecisions Staff Leave a Comment

Our sister site Campus Safety reports that the 2010 edition of NFPA 72, National Fire Alarm and Signaling Code, there are requirements in both Chapter 18, Notification Appliances and 29, Single- and Multiple-Station Alarms and Household Signaling Systems, that sleeping areas have low frequency sounders. This requirement was added to NFPA 72 based on research that was conducted […]

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