TechDecisions spoke with Prasad Ramakrishnan, CIO of Freshworks, to learn more about the role of IT departments in fostering collaboration during the COVID-19 pandemic and beyond.
Ever since COVID-19 forced millions of workers to work remotely or out of their homes, collaboration and communication platforms like Microsoft Teams, Zoom, WebEx, Google meet, BlueJeans, Slack, GoToMeeting and others have rolled out new features in what has become a competitive market for those providers. Many of the updates and new features have been […]
Large parts of the U.S. are essentially running on virtual meeting platforms like Zoom, WebEx, Microsoft Teams, BlueJeans and others thanks to the coronavirus forcing organizations to quickly shift to remote work. As with any new technology, organizations must take steps to ensure that it is secure and safe from malicious actors and cybercriminals. That’s […]
In the age of remote work and interconnectivity across the world, videoconferencing solutions are becoming essential to organizations. Platforms like Zoom, Google Meet, Webex, GoToMeeting, BlueJeans and others were already becoming increasingly popular before workers were forced to work from their homes due to COVID-19. However, Zoom has become a general term for video chatting […]
The world is becoming increasingly familiar with Zoom and other videoconferencing platforms due to the COVID-19 lockdown, and that means we’re discovering the ins and outs of these apps. Many of these apps offer options to blur your background so your messy room isn’t visible to your colleagues, clients, family or friends. But, some platforms […]
IT and electronics giant NEC is partnering with cloud-based unified communications firm Intermedia to launch two communication solutions for businesses of all sizes. The deal forms NEC UNIVERGE BLUE CONNECT and NEC UNIVERGE BLUE ENGAGE which the companies call a fully integrated cloud-based unified communications-as-a-service solution (UCaaS) and a contact center-as-a-service solution (CCaaS), respectively. The […]
This week, April 13-17, 2020: Colorado towns create their own telecoms, outdated coding languages hold up entertainment, Microsoft becomes the NBA tech partner, and more.
If your organization has been searching for a video communication and collaboration tool among the several leading the market, you likely have several from which to choose. Due to COVID-19, online meeting technology is now a critical tool for any organization that has sent employees home but is still expecting them to produce their normal […]
Maintaining positive communication and mental health during quarantine is harder than ever considering COVID-19 has scattered the workforce from their usual congregation points. Now more than ever, managers have to pay attention to employee wellness and productivity — and technology plays a huge role in those areas. Mental health in quarantine “Social distancing” is a […]
Enterprise Connect, the enterprise communications and collaboration conference and trade show originally scheduled to take place later this month, will now be in an online webinar format on the originally scheduled days. From March 30 to April 1, the event will be hosting a three-day virtual program featuring the most popular breakout sessions in webinar […]
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