74 Percent of Consumers Believe Brand Loyalty is About Feeling Understood and Valued – Not Discounts and Loyalty Perks
Beloved Brands Bring Personalization, Transparency and Consistent, Quality Goods and Services to All Aspects of the Customer Experience WELLESLEY, Mass.–(BUSINESS WIRE)–Redpoint Global, a leading software provider that helps brands deliver revenue-generating, personalized customer experiences, today announced new research revealing trends in brand loyalty and implications around customer experience management. Conducted by Dynata, the survey of […]