According to research on the security features of videoconferencing and video chat solutions, the vast majority of popular platforms are secure.
This research on videoconferencing security comes from Mozilla, producers of popular internet browser Firefox, which found that 12 of 15 products tested meet Mozilla’s Minimum Security Standards.
Those that are up to snuff include Zoom, Google Meet, Apple Facetime, Skype, Facebook Messenger, WhatsApp, Jitsi Meet, Signal, Microsoft Teams, GlueJeans, GoToMeeting and Cisco WebEx.
Those minimum security standards include some level of encryption, regular security updates, strong password policies, clear privacy policies and a way for cybersecurity researchers to report vulnerabilities.
Those that didn’t meet the standards include more consumer-based platforms like Houseparty and Discord. Meanwhile, telemedicine app Doxy.me also fell short of meeting Mozilla’s security standards.
Mozilla’s research comes as Zoom and Microsoft Teams highlight platforms in which researchers have discovered vulnerabilities.
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Issues with Zoom were apparently so severe that the company froze new non-security features for 90 days as it works to shore up security and transparency. Those issues included meeting hijacking and data-sharing practices.
Meanwhile, Microsoft Teams recently fixed a vulnerability that allowed a hacker to gain access to accounts using malicious .GIF files.
These companies aren’t always perfect, but they were quick to respond to these vulnerabilities and transparency issues.
Like most instances, you and your organization will be safe as long as you practice common sense like not opening links from people you don’t know, setting meeting passwords and not posting meeting links on social media. Cybercriminals and hackers are smart, and they’ve noticed the huge demand for videoconferencing due to COVID-19 lockdowns and an influx in remote work. They’ll continually look for vulnerabilities, so your IT security teams should be vigilant and look for evidence of those attacks.
However, these platforms are also acting accordingly and are releasing new security features in response. Do your due diligence and see which platform’s security profile best fits your organization.