Workplace communication platform Slack is releasing three new security features to help organizations detect suspicious behavior, protect their Slack instance with proactive alerts and configure 12 different identity providers to a single organization. With remote and hybrid work proving to have staying power regardless of the existence of a health crisis, tools such as Slack […]
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Microsoft: This is How to Protect Against Ransomware
Microsoft says securing identities, hardening cloud infrastructure and leveraging comprehensive security tools will help protect against ransomware.
Microsoft has outlined its three strategies to protect against ransomware and the growing as-a-service cybercrime economy that has taken hold among ransomware groups. As well as investing in “integrated threat protection across devices, identities, apps, email, data and the cloud,” Microsoft suggests organizations take three key strategies to protect against ransomware, including preparing a defense […]
AI Contact Center Agent Spending Will Reach $2 Billion This Year
Gartner say conversational artificial intelligence will reduce contact center agent labor costs by $80 billion in 2026.
Technology researchers from Gartner say conversational artificial intelligence will reduce contact center agent labor costs by $80 billion in 2026, with AI end-user spending to reach nearly $2 billion this year. There are currently about 17 million contact center agents worldwide today, but organizations are facing agent staff shortages and declining economic environments that are […]
Zoom to Launch Customer Managed Key for Security Compliance
Zoom is launching Zoom Customer Managed Key, a new security offering designed to help customers address stricter compliance requirements.
Videoconferencing giant Zoom is launching Zoom Customer Managed Key (CMK), a new security offering designed to help customers address stricter compliance requirements and give them the ability to protect certain data stored within Zoom Cloud using their own encryption keys. According to Zoom, CMK is the company’s “newest advanced security offering.” The company says the […]
Building a Foundation for Zero Trust with Cybersecurity Mesh
A cybersecurity mesh architecture (CSMA) goes beyond ZTA and suggests a deeper, better integrated layer of security.
It seems like there are more acronyms, labels and methods for bolstering security than ever before – and making sense of them all is proving to be just as complex as the infrastructure they’re meant to secure. One widely embraced term, zero-trust architecture (ZTA), calls for continually vetting users as they access different applications and […]
What’s New From VMware From VMware Explore 2022
VMware announced several new products and innovations designed to help customers navigate their complex cloud and hybrid work environments.
VMware has announced several new products and innovations during its VMware Explore 2022 event this week, including new offerings to help customers navigate multi-cloud environments, advanced automation to ease hybrid work implementations, cloud and edge infrastructure and much more. New products announced during the show include vSphere 8, VMware vSAN 8, VMware Cloud Foundation+, VMware […]
Neat Devices Now Offer Direct Guest Join
Neat's move taps into the growing interoperability movement between major videoconferencing players, including Microsoft, Zoom and Cisco.
Unified communications and collaboration hardware manufacturer Neat says its devices now deliver Direct Guest Join, which allows users to connect to Zoom and Webex meetings on Neat devices deployed as Microsoft Teams Rooms, or join Teams meetings on Neat devices deployed as Zoom Rooms. This move taps into the growing interoperability movement as major videoconferencing […]
Audinate Reveals Dante Domain Manager v1.4 with Full Support for Dante Video
With Audinate's Dante Domain Manager v1.4, AV-over-IP systems get IT-level monitoring, security and control.
Audinate, the Australia-headquartered developer of the Dante AV-over-IP solution, announced the immediate availability of Dante Domain Manager v1.4. It offers support for Dante-enabled video products such as PTZ cameras, HDMI encoders and decoders, and the Dante Studio suite of video tools. With Dante Domain Manager, AV-over-IP systems get IT-level monitoring, security and control, the company […]
XTEN-AV Obtains Utility Patent for AI, Cloud-Based Design Technology
XTEN-AV's patent further increases the reliability of the systems-design software, created with AV-specific capabilities.
XTEN-AV, an AI-powered, cloud-based AV design software, is now patented by the United States Patent and Trademark Office. The patent number is US 11,379,193 B2. This marks a recognition of the technology behind the audiovisual software. According to a statement from Union City, Calif.-based XTEN-AV, it is the only AV design-and-documentation software with a utility […]
Notorious Russian Hacking Group Has A New Trick to Maintain Persistence
Microsoft says the same threat actors that compromised SolarWinds Orion are leveraging AD FS to maintain access.
Microsoft says it has uncovered a tactic used by Russia-aligned threat actors that is used to maintain persistence access to compromised environments after leveraging an Active Directory Federation Services (AD FS) server. In a lengthy blog post, Microsoft details how NOBELIUM—the codename attached to the same threat group that leveraged the SolarWinds Orion platform and […]
