Microsoft is expanding access to OpenAI services with the general availability of Azure OpenAI Service as part of an ongoing partnership with the startup software firm that has made waves recently with its conversational chatbot ChatGPT.
According to Microsoft, the general availability of Azure OpenAI Service means that more businesses can apply for access to advanced AI models from OpenAI, including 3.5, Codex, Dall-E 2, all backed by the enterprise-grade capabilities and infrastructure of Azure. This also includes access to ChatGPT, a fine-tuned version of GPT-3.5, that has been trained and runs inference on Azure AI infrastructure, which will be available through Azure OpenAI Service soon.
Speaking at a Wall Street Journal panel at the World Economic Forum event, Microsoft CEO Satya Nadella says the company wants to move quickly to bring AI capabilities from OpenAI to its products and services.
“Every product of Microsoft will have some of the same AI capabilities to completely transform the product,” Nadella said, per the Wall Street Journal.
Microsoft’s announcement comes amid news reports and rumors that the Redmond, Wash.-based IT giant planning to invest $10 billion into ChatGPT and to bring the technology to a wide range of products, including Office apps.
In a blog, Eric Boyd, corporate vice president of AI platform for Microsoft, explains Microsoft’s key AI breakthroughs, including the November 2021 debut of Azure OpenAI service designed to help customers tap into the large-scale generative AI models powered by Azure.
“Since then, one of the most exciting things we’ve seen is the breadth of use cases Azure OpenAI Service has enabled our customers—from generating content that helps better match shoppers with the right purchases to summarizing customer service tickets, freeing up time for employees to focus on more critical tasks,” Boyd writes.
The blog cites examples from customers currently using Azure OpenAI Service, including Moveworks, using Azure OpenAI Service to identify gaps in an organization’s customer’s internal knowledge bases and automatically drafting new knowledge articles based on those gaps to help save IT and HR teams time.
Al Jazeera, meanwhile, is using Azure OpenAI Service to enhance its journalism and content production via summarization and translation, selection of topics, AI tagging, content extraction and style guide rule application.
Accounting firm KPMG says it uses the service to help companies find efficiencies in their Tax Environmental, Social and Governance Initiatives and make their tax contributions publicly available.
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