The world is becoming increasingly familiar with Zoom and other videoconferencing platforms due to the COVID-19 lockdown, and that means we’re discovering the ins and outs of these apps. Many of these apps offer options to blur your background so your messy room isn’t visible to your colleagues, clients, family or friends. But, some platforms […]
Zoom is working to regain public trust as it releases Zoom 5.0, a new version of the popular videoconferencing app that includes security upgrades and new data options. The general availability of Zoom 5.0 is a key milestone in the company’s 90-day plan to address security and transparency lapses with the platform after it came […]
IT and electronics giant NEC is partnering with cloud-based unified communications firm Intermedia to launch two communication solutions for businesses of all sizes. The deal forms NEC UNIVERGE BLUE CONNECT and NEC UNIVERGE BLUE ENGAGE which the companies call a fully integrated cloud-based unified communications-as-a-service solution (UCaaS) and a contact center-as-a-service solution (CCaaS), respectively. The […]
Videoconferencing platform Zoom is continuing to roll out security upgrades, the most recent being new data routing options that give paid customers the ability to customer their data center settings. This new feature began April 18 and allows users with paid subscriptions to customer which data center regions their account can use for its real-time […]
COVID-19 is having undue impacts on the business community, which is keeping executives, business owners and rank-and-file employees on edge. This is across the board, including in IT, pro AV, other tech sectors and nearly across the board in global commerce. Managing remote workers with a broad range of personalities and work habits is already […]
Videoconferencing apps like Zoom, Google Meet, WebEx, GoToMeeting and many others have not only been used to help businesses continue operations remotely, but also to help us connect with one another personally. They’re also allowing couples who were forced to postpone or cancel their wedding due to COVID-19 to get married virtually. However, New York […]
Google is rolling out new features for Google Meet, it’s communication and collaboration platform that like many others, has become a staple of remote work due to the coronavirus. Now, users can start and join meetings right from their Gmail inbox, which aims to help users seamlessly switch between email and video meetings, the company […]
Telecommunications giant Verizon announced Thursday that it is acquiring videoconferencing and collaboration platform BlueJeans Network. In a statement, Verizon said its Verizon Business subsidiary is gobbling up the platform to expand the company’s unified communications portfolio. The deal combines BlueJeans’ platform with Verizon’s unified communications as a service (UCaaS) business immediately, giving BlueJeans users enterprise-grade […]
If your organization has been searching for a video communication and collaboration tool among the several leading the market, you likely have several from which to choose. Due to COVID-19, online meeting technology is now a critical tool for any organization that has sent employees home but is still expecting them to produce their normal […]
LogMeIn is bringing a new offering to its remote work capabilities, this time for contact centers that brings contact center capabilities to any business. In a Wednesday press release announcing GoToConnect Support Center, the company notes the increase in remote work due to COVID-19 and highlights how its new Contact-Center-as-a-Service (CCaaS) offering can help organizations […]
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