Google Meet has now caught up with other videoconferencing and collaboration platforms with the company’s rollout of custom virtual backgrounds for video calls. Google in a Friday blog post announced the feature, which allows users to either select one of Google’s hand-picked backgrounds or upload their own image. Google’s backgrounds include office spaces, landscapes and […]
Speech recognition and transcription provider Otter.ai has launched a new live video captioning services for videoconferencing calls and webinars on Zoom. The integration with the two popular platforms builds upon an existing relationship between the two that enables Zoom participants to open a secure, live, interactive transcript directly from a video call or after a […]
A new report from Salesforce demonstrates how small-and-medium-sized businesses are coping with the COVID-19 pandemic and how companies with a strong digital presence are better equipped to weather the storm. The research, the results of the fourth edition of the company’s Small & Medium Business Trends Report, is a culmination of a survey of more […]
Collecting data on your business’ practices can being about valuable insights and help inform your company’s leaders as they make critical decisions that could affect the organization for years to come. Data like productivity, meeting room utilization, IT infrastructure performance, ticket response time and security analytics can help set the organization up for future success, […]
Microsoft and Salesforce have patterned on a new integration that allows users to interweave customer and case records from Salesforce within the Microsoft Teams app. The integration will be offered to Sales and Service Cloud customers with Enterprise or Unlimited edition at no cost and aims to bring customer data typically stored in a customer […]
Some of the best ways to avoid data breaches and cybersecurity compromise is to practice good password security and use other tools like two-factor authentication. That means using unique passwords that aren’t easy to guess and enabling multi-factor authentication on all of your accounts – including social media. U.S. President Donald Trump apparently didn’t get […]
LG Business Solutions is releasing a new tool for integrators that allows them to configure the company’s healthcare TVs as a video calling system for patients. The tool, LG Pro:Centric Connect, provides back office functionality that enables web RTC systems to connect to patients’ in-room TVs to remote family and friends. In a statement, Gianni […]
The U.S. Department of Justice and eleven state Attorneys General are suing Google for allegedly violating antitrust laws and maintaining a monopoly in the search engine and online advertising markets. Google, the DOJ says, is the “monopoly gatekeeper to the internet for billions of users and advertisers,” and has used anticompetitive tactics to maintain and […]
Google is getting new artificial intelligence tools that improve Google’s search service and account for misspellings and provide more accurate search results. The improvements rely heavily on AI and machine learning, including Google’s BERT language understanding system, which is now used in almost every search in English. This will help users find content even if […]
Azure Defender for IoT, Microsoft’s cybersecurity solution for IoT and OT devices, has entered public preview to help protect industrial and critical infrastructure that depend on those devices. The new solution incorporates agentless, IOT/OT-aware behavioral analytics from Microsoft’s recent acquisition of CyberX. It addresses these risks by discovering unmanaged assets, identifying vulnerabilities and continuously monitoring […]
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