Nectar Services Corp., understands the importance of voice and video to a unified communications platform. At Enterprise Connect, held recently in Orlando, Fla., the company launched Nectar 10 solution, a performance management, monitoring, diagnostics and reporting platform. The solution is purpose-built for the unique characteristics of voice, video and real-time collaboration applications, and enables enterprise businesses and managed service providers to harness the power of the cloud to streamline the management of modern communications applications and services, and ensure optimum user and customer experiences.
“While many businesses have been cautiously evaluating the adoption of enterprise cloud computing platforms, the market is about to enter a boom where that adoption will spike. Not only are cloud applications for word processing, presentations, sales and productivity becoming more attractive to enterprises as they look to improve collaboration across teams, departments and locations, but the ease of management that cloud platforms deliver is undeniably appealing to IT operations,” says Rich Costello, senior research analyst at IDC. “Platforms built in and for the cloud will bring a new level of value and functionality to voice, video and collaboration networks by simplifying the deployment and management of these UC environments.”
Traditional solutions for monitoring communications platforms feature toolsets that can be used for any number of different IT workloads, leaving support for critical voice and video applications as an afterthought. Nectar 10 is purpose-built for the unique, session-based nature of voice, video and real-time collaboration services, addressing the specific needs of IT operations teams responsible for managing the user experience across these communications environments.
Nectar 10 correlates metrics and calculated insights across platform, network and endpoint health domains, to provide businesses with actionable intelligence that leads to more efficient management of voice, video and collaboration environments. The solution features an entirely new, intuitive user interface that makes it easy to use across the entire enterprise.