LogMeIn has released a new video messaging feature to its GoTo portfolio designed to facilitate asynchronous communication so users don’t feel pressured to meet in real-time.
According to a company blog post, the feature lets users send a pre-recorded video straight to another employee to watch on-demand, which the company says provides a more human touch than sending an email or instant message.
Users can also send just an audio message, and they can also share their screen during the recording.
“You can ditch the countless hours spent scheduling and rescheduling meetings across time zones, with quick and easy collaboration,” wrote Michael Robelo, product marketing manager, in the blog. “Your team can reply through chat, video, or audio.”
According to Robelo, conversations will occur in the same GoTo chat channels where teams already collaborate so nothing is lost or forgotten.
Robelo writes that virtual meetings have kept enterprises connected and productive throughout the pandemic, but constant video meetings have been proven to cause fatigue and burnout.
“We can’t always connect in real-time and even if we can, it doesn’t mean we should,” he wrote. “This is where the right asynchronous methods like chat, email, or pre-recorded video and audio messages can drive your projects forward — providing flexibility to your team to control their own calendar and take in information on their own terms.”
The video messaging feature will be available in GoToConnect and GoToMeeting in the next few months, and current U.S. customers can join an early access program to test the feature even sooner, the company says.