• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

My TechDecisions

  • Best of Tech Decisions
  • Topics
    • Video
    • Audio
    • Mobility
    • Unified Communications
    • IT Infrastructure
    • Network Security
    • Physical Security
    • Facility
    • Compliance
  • RFP Resources
  • Resources
  • Podcasts
  • Subscribe
  • Project of the Week
  • About Us
    SEARCH
Mobility, News, Unified Communications

Three Returns You Should Expect with Collaboration Technology Investment

Collaboration technology ROI includes saving your org money, giving producitivty a shot in the arm, & meeting the needs of a changing world.

June 9, 2020 Zachary Comeau Leave a Comment

Collaboration Technology ROI

Collaboration technology like unified communication systems, productivity platforms, screen sharing, videoconferencing, instant messaging, online whiteboards, file sharing and a litany of other solutions are now a must-have in business. Their ROI isn’t that difficult to determine.

This technology is designed to make your organization function seamlessly and effectively regardless of if your workforce is working in the office or remotely.

These solutions help streamline workflow and productivity within your organization and can bring some truly sizable returns on your investment. That collaboration technology ROI can be summed up in three main areas: cost savings, productivity gains and the ability to innovate.

Cost Savings

Particularly for collaboration solutions and videoconferencing platforms like WebEx, Zoom, Microsoft Teams and Slack, the most apparent benefit is dramatically reduced travel costs.

With this technology, end users can replicate those valuable and personal face-to-face meetings from anywhere in the world, reducing the need to travel across the country to meet with a new client, customer or business partner.

Collaboration technology accomplishes the same thing when recruiting for an important job. Rather than pay for travel expenses to interview candidates, organizations can hold virtual interviews.

According to Carl Wiese, vice president of global collaboration sales at Cisco, organizations can also use these collaboration tools to offset some building costs by holding virtual meetings. That can help eliminate the need for costly office space like training or meeting rooms.

Remote work was becoming a popular trend long before the COVID-19 pandemic forced millions of workers into their homes, and collaboration solutions became extremely popular and helped organizations continue to serve their customers. Now, research suggests that those organizations that realized the benefit of these solutions are now considering reducing their office footprint.

Productivity

Collaboration solutions also give end users a significant boost in productivity, since the technology can accomplish simple tasks in a fraction of the time it would normally take.

For example, if you need clarification on a project but you aren’t sure where your supervisor or coworker are, you can send an instant message, email or video call right from your workstation – wherever that may be.

Collaboration technology also helps take planning and logistics out of the equation when working in a group. With platforms like Slack, Microsoft Teams, GoToMeeting and others, organizations can collaborate effectively and efficiently without even having to meet in person.

This can cater to each individual employee’s preferences especially as the flexible workplace culture becomes more mainstream, says Mark Strassman, senior vice president and general manager of unified communications and collaboration at LogMeIn, GoToMeeting’s provider.

“Efficient workflow and open communication channels are the only way to make this type of work possible,” Strassman says.” Collaboration tools improve employee efficiency by advancing communication, promoting common goals, fostering shared values and building relationships.”

Innovation

According to Wiese, collaboration solutions and technologies are transforming virtually every industry as the world becomes more connected.

“Collaboration tools help companies enter new markets; build new business models; accelerate innovation cycles; and make faster, better decisions,” Wiese writes.

For example, the healthcare industry has made great use of collaboration technology to help diagnose and treat patients more quickly and accurately. They’re even using teleconferencing platforms to communicate with patients who aren’t able to get into the doctor’s office.

Educators are using the technology to communicate with students in new ways, including remote learning.

Collaboration technology can arm your customer service representatives with the information they need to help solve customers problems much quicker than they could before.

Read Next: Tips for Buying Collaboration Technology

Aaron McArdle, CEO of conference room installation firm RoomReady, says every company doing business right now is first a technology company.

For example, successful banks are technology companies that are in financial services. Successful plumbers are technology companies that deliver plumbing services.

“Technology is the foundation of how all great companies grow and innovate at scale, and if you don’t embrace that, then you’re going to be at a serious disadvantage to somebody who does,” McArdle says.  “People talking to people is the most important part of your business, so anything that you can do to facilitate that is going to is a secret weapon for you.”

If you enjoyed this article and want to receive more valuable industry content like this, click here to sign up for our digital newsletters!

Tagged With: Collaboration, RFP COLLABORATION, ROI

Related Content:

  • Rearview shot of two young designers giving each other a fist bump in an office, on display is Crestron desk scheduling device Crestron Introduces Desk Q and Desk Touch Scheduling…
  • CI SSI cover Commercial Integrator and Security Sales & Integration Magazines…
  • cyber-attack-skull Spike in Cyberattacks Exposes Vulnerabilities in University Security…
  • OptixAV RMM Solution Solutionz OPTIXAV RMM Platform for AV Environments Now…

Free downloadable guide you may like:

  • Workplace Collaboration Tools for Corporate SpacesWorkplace Collaboration Tools for Corporate Spaces

    From lobbies and shared spaces to conference rooms and multipurpose facilities, you need high-performing AV technology to effectively share information. From the initial design and evaluation process through installation, you need the most reliable and high-quality display and image processing products possible. This new download, “Workplace Collaboration Tools for Corporate Spaces,” provides examples of successful […]

Reader Interactions

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Get the FREE Tech Decisions eNewsletter

Sign up Today!

Latest Downloads

Download TechDecisions' Blueprint Series report on Security Awareness now!
Blueprint Series: Why Your Security Awareness Program is Probably Falling Short

Learn about the evolution of phishing attacks and best practices for security awareness programs to ensure your organization is properly prepared t...

Workplace Collaboration Tools for Corporate Spaces
Workplace Collaboration Tools for Corporate Spaces

From lobbies and shared spaces to conference rooms and multipurpose facilities, you need high-performing AV technology to effectively share informa...

ChatGPT, generative AI, enterprise, workplace
Blueprint Series: ChatGPT and Generative AI in the Workplace

This latest release of the TechDecisions Blueprint Series explores the new phenomenon of tools such as ChatGPT and how IT leaders should go about d...

View All Downloads

Would you like your latest project featured on TechDecisions as Project of the Week?

Apply Today!
Sharp Microsoft Collaboration HQ Logo

Learn More About the
Windows Collaboration Display

More from Our Sister Publications

Get the latest news about AV integrators and Security installers from our sister publications:

Commercial IntegratorSecurity Sales

AV-iQ

Footer

TechDecisions

  • Home
  • Welcome to TechDecisions
  • Subscribe to the Newsletter
  • Contact Us
  • Advertise with Us
  • Comment Guidelines
  • RSS Feeds
  • Twitter
  • Facebook
  • Linkedin

Free Technology Guides

FREE Downloadable resources from TechDecisions provide timely insight into the issues that IT, A/V, and Security end-users, managers, and decision makers are facing in commercial, corporate, education, institutional, and other vertical markets

View all Guides
TD Project of the Week

Get your latest project featured on TechDecisions Project of the Week. Submit your work once and it will be eligible for all upcoming weeks.

Enter Today!
Emerald Logo
ABOUTCAREERSAUTHORIZED SERVICE PROVIDERSDO NOT SELL MY PERSONAL INFORMATIONTERMS OF USEPRIVACY POLICY

© 2023 Emerald X, LLC. All rights reserved.