Collaboration technology unifies every aspect of your communications with other people. For example, you know you spoke with a client and referenced a contract but you don’t know when or where. One search can pull up all your communication with that person, whether that was through email, phone, video, instant messaging or chat.
As collaboration systems become more advanced, they become more integrated and provide a seamless approach to your communication needs, as explained in “The Technology Manager’s Guide: Tips for Buying Collaboration Technology.”
Developing an RFP comes down to creating the system that suits your particular business. In addition to reducing business travel, the technology can increase productivity and reduce misunderstandings that can result from a situation where all forms of communication are siloed. Just think how much more efficient it is for teams in different locations to collaborate on documents and walk away with an updated version at the end of a meeting.
Learn how you can get the right technology for your company in “Tips for Buying Collaboration Technology.”