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Systems Monitoring

Milestone XProtect, open platform video monitoring

Rural Airport Uses Open Platform Video Monitoring for Security

October 19, 2020 TechDecisions Staff Leave a Comment

The Jackson Hole Airport (JAC) lies seven miles north of Jackson, Wyo., at the base of the Teton mountains. It is unique for being entirely within Grand Teton National Park. Jackson Hole Airport is the busiest airport in the state, with nearly 500,000 in-bound passengers annually. The airport covers over 500 acres and has one runway […]

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NETSCOUT nGeniusEDGE Server

Do Employee Monitoring Services Actually Work?

May 6, 2020 Jonathan Blackwood Leave a Comment

Employee monitoring services take screenshots, monitor mouse movement and keyboard clicks, and deliver reports on employee activity – but I don’t think they measure the right activities to correctly measure performance.

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AVI-SPL Symphony
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AVI-SPL Symphony Aims to ‘Save the Meeting’

December 12, 2019 TechDecisions Staff Leave a Comment

Meeting obstruction because of faulty, or difficult-to-use, equipment is something we write a LOT about on this website. But what if there was a way to anticipate, solve, and prevent issues in advance of them occurring? AVI-SPL, the systems provider focused on UC and Collaboration, says their Symphony service does just that. AVI-SPL Symphony is […]

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customer experience testing, Nectar CX Assurance

Nectar CX Assurance: New Customer Experience Testing and Monitoring Services

September 18, 2019 TechDecisions Staff Leave a Comment

Nectar Services Corp., a unified communications monitoring and performance management software, announces it now offers “the industry’s most complete approach to customer experience assurance testing and monitoring” for contact center and IVR teams, according to a press release. Necatar CX Assurance offers a complete suite of capabilities including auto-discovery, voice recognition and simulation, dynamic call […]

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Skokie, Fracta

Skokie Engages New Technology from Fracta to Evaluate Water Main Infrastructure

September 16, 2019 TechDecisions Staff Leave a Comment

Each day, the Village of Skokie, Illinois residential and commercial water customers receive an average of 7.7 million gallons of drinking water that is distributed through some 180 miles of water mains throughout the community. Unexpected water main breaks are costly for the Village. In addition, they are disruptive and inconvenient for both residents and businesses, sometimes […]

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Test Access Points, TAPs, Network Monitoring

7 Reasons Test Access Points Are Critical to Network Monitoring and Visibility

May 15, 2019 Alastair Hartrup Leave a Comment

It’s never been more important to have visibility into the traffic that’s traversing your corporate networks. Whether you need to keep tabs on the endless wave of personal devices in the workplace, track the performance of third-party applications (or those in the data center), or ensure cyber criminals aren’t probing the network, the reality is […]

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Kaseya Updates RMM Solution to VSA 9.5

January 30, 2018 Rich Freeman Leave a Comment

VSA 9.5 from Kaseya integrates with the company’s PSA and cloud backup products, and includes a new API, with remote access using Microsoft PowerShell.

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Audio is Key at Live Events In This Lower Manhattan Company

August 18, 2016 TechDecisions Staff Leave a Comment

Arts Brookfiled deploys Martin Audio MLA for live events at the Winter Garden at Brookfield Place.

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Audio Console Handles Sound at New Mississippi State Production Facility

August 15, 2016 TechDecisions Staff Leave a Comment

The new facility and its two video control rooms will handle all of the school’s sports audio needs, including broadcast sound for SEC Network shows, intercom audio for operations, foldback audio for on-air talent and live sound inside the venue.

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How to Go About Setting Up an Asset Management System

June 9, 2016 TechDecisions Staff Leave a Comment

Technology managers are constantly being pitched the next great asset management system. How do you know when you really need one?

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