When you’re entering into a managed services or “as a service” contract with your IT provider, you want to make sure that you’re getting a fair price. We break down the aspects of a managed services contract so you can negotiate the right services.
IT as a Service
A new agreement enables channel pros to offer the unified communications and managed firewall components of the ADTRAN ProCloud managed services portfolio through Telarus on an agent commission basis.
Intermedia is calling the new UCaaS solutions Unite, and targets businesses with 100 users or less with integrated voice, cloud PBX, collaboration, file storage, backup, and more.
Both moves are intended to burnish the distributor’s capabilities in the strategic cybersecurity market and help resellers make the transition to selling solutions rather than products.
Synnex has introduces new functionality managing Aerohive and Symantex Endpoint Protection Cloud, while adding products from F5 Networks.
HPE’s Greenlake is helping users achieve hybrid IT with an as a service style that is pay-as-you-go for different cloud offerings, including big data management and backup and storage.
The Google-based itopia platform for workspaces will be able to import client and user data from ConnectWise Manage, and export ticket and billing information as well.
MSPs who resell the all-inclusive SMB infrastructure solution will be able to attach their own name, logo, color scheme, and other brand elements to the system.
After launching last year, my.CloudJumper will unify tools and introduce customer management module to become Workspace-as-a-Service tool.
The financial industry is using fintech, the cloud, and more IT services to win over banking customers and push their industry forward.