In response to the rapid pace of innovation in generative AI, the Biden-Harris Administration is taking action to promote responsible development in AI designed to protect privacy, security and the economy, including a $140 million investment in responsible AI research, assessments of existing AI systems and new regulations. The White House’s announcement comes as Vice […]
Salesforce is bringing more AI capabilities to Slack with the announcement of Slack GPT, a new conversational AI experience integrated natively into the workplace communication and collaboration platform. According to Salesforce, the company is enabling the use of generative AI app integrations, different language models, and the power to tap into customer data insights from […]
The publicity of ChatGPT has prompted executive leaders to increase artificial intelligence (AI) investments, according to a recent Gartner poll. Seventy percent of executives said that their organization is in investigation and exploration mode with generative AI, while 19% are in pilot or production mode. “The generative AI frenzy shows no signs of abating,” says […]
Google is beefing up its security offerings by integrating new generative AI tools and large language models (LLMs) into its security product suite, including a new Google Cloud Security AI Workbench designed to address threat overload, tooling issues and talent shortages. According to the company, which announced the news during the annual RSA Conference, Google […]
Tenable is developing four new tools designed to create efficiencies in processes such as reverse code engineering, code debugging, web app security and visibility into cloud-based tools. The Columbia, Md.-based vulnerability management software provider’s research team is conducting ongoing experimentation with generative AI applications such as ChatGPT, and researchers have made them publicly available to […]
As Microsoft continues to integrate its generative AI copilot powered by OpenAI’s GPT-4 throughout its product suite, including a coding assistant in GitHub, Google is also adding coding capabilities to its own generative AI chatbot Bard. According to Google, Bard can now help users with programming and software development tasks, including code generation, debugging and […]
Microsoft continues to integrate the generative AI technology that underpins ChatGPT throughout its portfolio of enterprise tools, this time announcing that it is bringing the “Copilot” tool in the company’s employee experience and engagement product Viva later this year. Copilot in Microsoft Viva, the Redmond, Wash.-based IT giant says, takes advantage of next-generation AI to […]
Microsoft is reportedly investing a whopping $10 billion in OpenAI, the firm behind ChatGPT and DALL-E. The eight-year-old firm with no mainstream product or revenue model has dominated the news headlines ever since it released an AI Chatbot to market in November 2022. So, what is ChatGPT and what can it do? What is ChatGPT […]
While ChatGPT and generative AI are largely hailed as tools that will usher in a new era of working defined by intelligent assistants and automation, there are a handful of concerns around the technology’s use, including privacy, security, the pace of innovation and ethics. The technology is exciting and has the power to unlock new […]
The contact center industry is booming and for good reason — businesses are catching on to the transformative impact that a high-velocity contact center can have on their bottom line. Emerging technology is making contact centers more effective than ever before, and more importantly, helping to change their historically negative perception. According to Statista, the […]
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