Videoconferencing and communications giant Zoom announced an expansion to the company’s end-to-end encryption (E2EE) capabilities to Zoom Phone and support for Breakout Rooms (coming soon). The new E2EE capabilities in Zoom Meetings is designed to help further help users achieve seamless and secure communications. In E2EE for Zoom Phone, once enabled by the account admin […]
BenQ, the Costa Mesa, Calif.-based provider of visual display solutions, launched the DVY32 smart 4K ultra-HD video camera, the latest video camera in its DVY family. The DVY32 smart 4K ultra-HD video camera is compatible with all videoconferencing platforms and includes the following: Zoom certification, BenQ’s color performance technology coupled with a Sony 4K image […]
Zoom’s Workspace Reservation feature that allows users to pre-book office workspaces and see who else is planning to come into the office will be available later this month. The newest feature added to the Zoom platform, Workspace Reservation is designed to give teams more flexibility around their hybrid work schedules and streamline hotdesking and hoteling […]
Videoconferencing and communication giant Zoom has launched its new Zoom Phone Provider Exchange, a new partner program designed to enable service provider partners to offer flexible solutions for customers and provide expanded carrier choices and enhanced services for customers. According to the company, the program allows customers to use the Zoom Phone admin portal to […]
Thanks to remote and hybrid work, unified communication and collaboration apps like Zoom, Microsoft Teams, Webex, Google Meet and others became popular tools for organizations everywhere over the last two years. Users everywhere began and ended their workdays in a video call, and the use of these apps will continue as long as organizations continue […]
Videoconferencing giant Zoom last week announced Zoom One, a new offering that brings together persistent chat, phone, meetings whiteboard and other tools into secure and scalable packages. The company says the Zoom One offerings reflect organizations’ changing needs and business demands. The offering packages chat, phone, meetings whiteboard and other solutions to give users multiple […]
Videoconferencing solutions such as Zoom, Microsoft Teams, Webex, Google Meet and others became household names over the last two years as organizations adopted – at first – a remote work environment that morphed into hybrid work as employees began coming back to the office. The collaboration industry and the hardware and software companies that provide […]
In a significant step towards interoperability between major videoconferencing platforms, Microsoft is making it easier to join third-party meeting platforms from Teams Rooms, starting with Zoom with the launch of Direct Guest Join. The company calls Direct Guest Join a “one-touch experience” that enables users to join a third-party online meeting from their Teams Rooms […]
Videoconferencing giant Zoom and Genesys, a global cloud provider of customer experience (CX) orchestration, has expanded its partnership. The duo will help businesses deliver CX by building upon its integration between Zoom Phone and Genesys Cloud CX. Together, the offerings provide organizations with an easy-to-configure and feature-rich cloud contact center and unified communications solution that […]
Videoconferencing giant Zoom announced it is acquiring Solvvy, the Burlingame, Calif.-based platform provider of conversational AI and customer support to expand its contact center offerings and offer elevated customer service experiences to global enterprises. According to the companies, the duo will work quickly to capitalize on new opportunities in Zoom’s Contact Center and customer support. […]
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