Search Results: zoom

Zoom Launches New Phone Provider Exchange Program

Zoom Phone Provider Exchange allows customers to select the provider and country of their choice and seamlessly provision phone numbers.

June 30, 2022 Zachary Comeau Leave a Comment

Videoconferencing and communication giant Zoom has launched its new Zoom Phone Provider Exchange, a new partner program designed to enable service provider partners to offer flexible solutions for customers and provide expanded carrier choices and enhanced services for customers. According to the company, the program allows customers to use the Zoom Phone admin portal to […]

What You Need To Know About Zoom One

Zoom One is a new offering from the videoconferencing giant that combines chat, phone, meetings, whiteboard into secure, scalable packages.

June 28, 2022 Zachary Comeau Leave a Comment

Videoconferencing giant Zoom last week announced Zoom One, a new offering that brings together persistent chat, phone, meetings whiteboard and other tools into secure and scalable packages. The company says the Zoom One offerings reflect organizations’ changing needs and business demands. The offering packages chat, phone, meetings whiteboard and other solutions to give users multiple […]

SUNY’s Hudson Valley Community College Deploys YuJa Enterprise Video Platform and Zoom Connector

June 24, 2022 TechDecisions Staff Leave a Comment

SAN JOSE, Calif.–(BUSINESS WIRE)–Part of the State University of New York (SUNY), Hudson Valley Community College has deployed the YuJa Enterprise Video Platform and Zoom Connector to serve its nearly 10,000 students in New York’s Capital Region. The institution was seeking a platform for instructors to record lectures, as well as quickly edit and caption […]

You Can Now Join Zoom Meetings from Teams Rooms

Microsoft calls Direct Guest Join a “one-touch experience” that enables users to join a third-party online meeting from their Teams Rooms

June 7, 2022 Zachary Comeau Leave a Comment

In a significant step towards interoperability between major videoconferencing platforms, Microsoft is making it easier to join third-party meeting platforms from Teams Rooms, starting with Zoom with the launch of Direct Guest Join. The company calls Direct Guest Join a “one-touch experience” that enables users to join a third-party online meeting from their Teams Rooms […]

Zoom and Genesys Partner to Position Around Zoom Phone to Improve Collaboration & CX

Zoom and Genesys will provide organizations with a cloud contact center and UC&C solution to enables teams to better collaborate to solve customer needs.

June 6, 2022 TD Staff Leave a Comment

 Videoconferencing giant Zoom and Genesys, a global cloud provider of customer experience (CX) orchestration, has expanded its partnership. The duo will help businesses deliver CX by building upon its integration between Zoom Phone and Genesys ​​Cloud CX. Together, the offerings provide organizations with an easy-to-configure and feature-rich cloud contact center and unified communications solution that […]

ZoomInfo’s Top-Tier Data Now Accessible Within Chorus Through New Integrations

May 13, 2022 TechDecisions Staff Leave a Comment

Added Momentum Signals Feature Enables Users to Receive Customized Deal Risk Alerts VANCOUVER, Wash.–(BUSINESS WIRE)–ZoomInfo (NASDAQ: ZI), a global leader in modern go-to-market software, data, and intelligence, today announced that ZoomInfo’s best-in-class data is now available within its conversation intelligence platform, Chorus. As part of a new set of integrations with ZoomInfo, Chorus will provide […]

Zoom To Acquire Solvvy in Contact Center Expansion Move

Solvvy's conversational AI and automation capabilities will help accelerate Zoom’s delivery of personalized customer experiences.

May 12, 2022 TD Staff Leave a Comment

Videoconferencing giant Zoom announced it is acquiring Solvvy, the Burlingame, Calif.-based platform provider of conversational AI and customer support to expand its contact center offerings and offer elevated customer service experiences to global enterprises. According to the companies, the duo will work quickly to capitalize on new opportunities in Zoom’s Contact Center and customer support. […]

Lifesize Launches Native Device Interoperability With Zoom, Microsoft Teams

Lifesize Connect Plus+ is a new DSS feature for its 4K Cloud Room hardware that enables new interoperability with Zoom or Microsoft Teams.

April 26, 2022 Zachary Comeau Leave a Comment

Videoconferencing provider Lifesize has launched Lifesize Connect Plus+, a new Device Software Subscription (DSS) feature for its 4K Lifesize Cloud Room hardware that introduces new interoperability to enable users to use the Lifesize hardware to connect to Zoom or Microsoft Teams. According to the company, Lifesize Connect Plus+ builds on to Lifesize Connect to provide […]

Verint Announces Compliance Recording Integration With Zoom

Verint integration with Zoom will help heavily regulated businesses capture, retain, analyze and retrieve communications from Zoom platforms.

April 12, 2022 Zachary Comeau Leave a Comment

Verint has announced a new compliance recording integration with videoconferencing giant Zoom to help heavily regulated businesses capture, retain, analyze and retrieve communications from Zoom platforms. Through the integration with Zoom, the Melville, N.Y.-based provider of customer engagement solutions will capture voice calling, video meetings and screen sharing data from Zoom Phone and Zoom Meetings. […]

Konftel Cam20 Now Certified for Zoom Rooms

Konftel's Cam20 Conference Cameras are now Zoom Room certified for the software-based conference room system.

April 11, 2022 TD Staff Leave a Comment

Sweden-based Konftel announced that its Cam20 videoconferencing camera is now certified to work with Zoom Rooms. The plug-and-play device features 4K Ultra HD performance and a 123-degree field of view. Konftel product manager Torbjörn Karlsson confirms that the company tested the camera fully as a Zoom Rooms USB-connected device. “The Konftel Cam20 is the second […]