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Search Results: user experience

Virtual Assistants

Virtual Assistants Are Quickly Becoming Part of the Workforce

Virtual assistants like Cortana and Alexa are becoming a larger, more integrated part of the conference room and our workplace experience.

August 18, 2020 Zachary Comeau Leave a Comment

Virtual assistants like Alexa, Google Assistant, Cortana and others have been a helpful aide in the lives of many consumers. These assistants help users buy goods, schedule activities and turn appliances on and off. Now, these intelligent assistants are becoming our coworkers as Amazon and Microsoft along with hardware partners take steps to bring Alexa […]

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Zoom Phone

Zoom Expands Zoom Phone Services

Zoom is stepping further into the UCaaS space with the expansion of Zoom Phone and a new simplified telephone service plan.

August 18, 2020 Zachary Comeau Leave a Comment

Zoom is adding onto its capabilities as a unified communications-as-a-service provider with the expansion of Zoom Phone to 25 additional countries and territories along with a new simplified telephone service plan for organizations with multinational locations. That means Zoom Phone for domestic calling is now available in over 40 countries and territories, the company said […]

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biometric reader, StoneLock Go

StoneLock Pro Releases ‘Faceless’ Biometric Reader

StoneLock Go is a biometric reader that protects user privacy by forgoing photographs and eliminating the need to touch anything.

August 17, 2020 TechDecisions Staff Leave a Comment

StoneLock announces the official launch of the StoneLock GO biometric reader. The StoneLock GO is intentionally designed with proprietary, “faceless” recognition technology to protect users by safeguarding their privacy without the use of photographs while eliminating the need to touch, according to the company. While an access card or password can be misplaced, shared, or cloned, the […]

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Mattermost Microsoft Teams

Microsoft Teams Could Be Your Hub of Remote and Hybrid Work

If used correctly, Microsoft Teams should become the communication and collaboration hub of remote and hybrid work for your organization.

August 11, 2020 Zachary Comeau Leave a Comment

Millions of workers were forced out of the office in March, leading to a large migration to cloud-based unified communications and videoconferencing services. One of the most popular applications was Microsoft Teams. The company said in April it grew its daily active users by about 70% to 75 million, but that number today could be […]

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Zoom Rooms User Interface

New Zoom Features: Filters, Presentations and Noise Suppression

With a three-month blitz on security enhancements behind it, Zoom is now releasing new features to improve the user experience.

August 6, 2020 Zachary Comeau Leave a Comment

With a three-month blitz on security enhancements to its platform behind it, Zoom is now releasing new features to improve the experience using the popular videoconferencing service. The features, unveiled earlier this week, include new filters, control over your appearance, new noise suppression capabilities, emojis and presentation features. These can be accessed by upgrading to […]

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Mattermost Microsoft Teams

Microsoft Announces New Teams Features, Devices

New features new devices, phones, and an Advanced Communications plan with the ability to host a virtual meeting of 20,000.

August 3, 2020 Zachary Comeau Leave a Comment

Microsoft on Monday announced several new features in Teams as the tech giant continues to innovate its main unified communication and collaboration product as it becomes one of the most in-demand business apps due to the coronavirus pandemic. The new features announced include the ability to hold meetings of up to 20,000 participants, enhanced administration […]

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How Networked AV Will Help Support Hybrid Learning at USC

The University of Southern California was already planning a major AV technology upgrade that could support hybrid learning before the COVID-19 pandemic.

August 3, 2020 Zachary Comeau Leave a Comment

The coronavirus forced millions of students worldwide to leave their campus or school building this spring, and we aren’t really sure what the education model will look like come September. Educators had to scramble to find some solutions to patch together a decent remote learning model, but the situation now calls for a more in-depth […]

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Phishing

Mimecast Acquires Machine Learning Phishing Security Firm MessageControl

Mimecast has acquired MessageControl, a messaging security provider with solutions to respond to the increase in phishing attacks.

August 3, 2020 Zachary Comeau Leave a Comment

Email and data security company Mimecast has acquired eTorch, a messaging security provider with solutions to help stop social engineering and human identity attacks using machine learning technology. In a press release, Mimecast said the acquisition of eTorch — which does business as MessageControl — strengthens the company’s email security strategy designed to improve security […]

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technology RFP, RFP for technology services

Writing Technology Request for Proposals (RFP)

Anytime an IT pro works with an installer/MSP, the first step is creating a request for proposal (RFP) for the technology you’re searching for. Here's how.

July 30, 2020 Jonathan Blackwood Leave a Comment

It is at the very beginning stage of an installer-enterprise partnership that companies decide to construct and send out a RFP for technology services, or a request for proposal. When a company is in need of a technology installer to come in and design or install a new system, the process of finding the right […]

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