IT Service Management (ITSM) takes traditional IT management and delivers it as a service, streamlining processes and providing better management.
Telephony has been a central part of business technology essentially since phones were invented, allowing organizations to conduct business and connect with others. However, legacy business phone systems (PBX) are a standalone system, meaning the management, maintenance and upgrading of that system is separate from every other piece of workplace technology today, and that’s in […]
Crestron is now shipping the next generation of its Crestron Flex video conferencing platform “designed to deliver more options, opportunities and possibilities to communicate, collaborate, and control from anywhere,” according to the company announcement. “From the desktop to the boardroom, Crestron Flex delivers native Microsoft Teams or Zoom Rooms software conferencing systems, as well as […]
High among the recommendations from the Centers for Disease Control is the use of exposure tracing (contact tracing) to ensure that any outbreaks are swiftly managed and further spread of COVID-19 is prevented. But doing so through an MSP presents many benefits for schools in particular. As we’ve seen over the last few months, public-run […]
The COVID-19 pandemic has had a drastic effect on budgets at organizations of all sizes. Spending is down across the board, and that is unfortunately leading to layoffs. However, there are some encouraging signs that the economy is rebounding, so tech firms could soon be looking to that large talent pool of tech professionals looking […]
As students across the U.S. begin to return to the classroom – both physically and virtually – Cisco is releasing new offerings to help educators connect with students. On Tuesday, Cisco announced a preview of Webex Classrooms, a new education offering leveraging Webex meetings for educational purposes to meet the needs of the hybrid classroom. […]
Zoom has posted the results of what was expected to be a gigantic second quarter, and the web conferencing giant didn’t disappoint. The company reported an exponential increase in users. Although it did not detail the exact number, the company said it has 370,200 customers with more than 10 employees, In April, Zoom said it […]
It’s no secret that data breaches are a nuisance and an unfortunate part of doing business. And, according to a new IBM study, they are expensive. The 2020 Cost of a Data Breach Report, sponsored by IBM Security and conducted by the Ponemon Institute, found that data breaches cost companies $3.86 million on average, and […]
Motorola announces its H4 Thermal Elevated Temperature Detection (EDT) Solution from Avigilon. The Avigilon H4 Thermal ETD solution is a pre-screening solution that can be used to detect indications of an elevated body temperature in a person. “By screening for indicators of an elevated body temperature at an entry point, we are helping businesses protect their teams’ health […]
As it hopes to keep pace with Zoom and Microsoft Teams, Cisco is acquiring noise removal and speech enhancement firm BabbleLabs to add another layer of noise reduction features to Webex meetings. Cisco will bring that native noise removal capability to its entire collaboration portfolio, beginning with integrating BabbleLabs for Webex Meetings users on any […]
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