Search Results: remote work

Virtual Events, Apps, SDKs Coming to Zoom

Zoomtopia included announcements of new products and features like virtual events, Zoom apps, SDKs, UC enhancements and more.

October 16, 2020 Zachary Comeau Leave a Comment

In addition to its phased approach to rolling out an end-to-end encryption offering to better secure calls, Zoom announced several new products and features during its fourth annual Zoomtopia. The event, held virtually this year, comes as the platform is experiencing a gargantuan increase in users due to the COVID-19 pandemic and remote work. That […]

Cisco Releases New Features, Devices for Webex

Cisco is announced new Webex features and devices that make it easy to connect with remote workers and enable a healthy return to the office.

October 9, 2020 Zachary Comeau Leave a Comment

Cisco is introducing new features and devices for Webex that aim to improve the videoconferencing experience, help remote workers stay connected and employees return to the office safely. The new features come as a new global survey finds the overwhelming majority of workers are uncomfortable about returning to the office, a future dependency on remote […]

Call Center Technology Conundrum: The Future is Flexibility

As ops continue to accelerate, intelligent call center technology must be leveraged to deliver continued cost savings & keep up with increasing demands.

October 8, 2020 Matt McConnell Leave a Comment

COVID-19 has served as the inflection point for call center technology innovation. Centers pivoted to remote work models to alleviate safety concerns, while ensuring continuity in a time of chaos. As operations continue to accelerate, intelligent technology must be leveraged to deliver continued cost savings and productivity gains to keep up with increasing demands and […]

Slack CEO: Stories, Instant Audio Coming To Slack By End Of 2020

With videoconferencing fatigue setting in, Slack is eyeing ways to help teams connect and collaborate without having to hop on a long video call.

October 8, 2020 Zachary Comeau Leave a Comment

Slack is reportedly adding new features to its platform that will introduce social media-like stories and push-to-talk audio by the end of the calendar year. In an interview with The Verge, Slack CEO Stewart Butterfield detailed some of the new features the platform wants to bring to its users to help them better acclimate to […]

McAfee: Anna Kendrick Tops 2020 List of Most Dangerous Celebrities to Search

Cybercriminals capitalize on our obsession with celebrities and try to drive our internet searches for people like Anna Kendrick to malicious websites.

October 7, 2020 Zachary Comeau Leave a Comment

According to cybersecurity experts, celebrities can generate some very risky online search results that could potentially lead to users accidentally installing malware on their devices. Names that come with the most risk include actors, musicians and TV personalities we all know, like Sean Combs, Justin Timberlake, Taylor Swift, Jimmy Kimmel and other A-listers. However, according […]

Why Asynchronous Collaboration is Just as Important as Videoconferencing

If those long video calls are doing more harm than good, consider moving some of your remote workforce's workflow to asynchronous collaboration.

October 6, 2020 Zachary Comeau Leave a Comment

In the early days of quarantine and the COVID-19 lockdowns, teams relied heavily on video calls and other collaboration tools that required everyone to be doing the same thing at the exact same time. That means a remote worker on the West Coast would have to get up early for a 9 a.m. call on […]

Slack, DocuSign Announce Integration

Slack and DocuSign have announced a new collaboration that will allow users to sign and send documents with DocuSigns’ eSignature tool in the Slack app.

October 6, 2020 Zachary Comeau Leave a Comment

Slack and DocuSign have announced a new collaboration that will allow users to sign and send documents with DocuSigns’ eSignature tool in the Slack app. This helps centralize even more functions directly in slack for tasks like HR, sales contracts, company policies, custom agreements and more. According to DocuSign’s company blog, the integration also allows […]

How COVID Will Change Mass Notification Trends on Campuses

More significant changes and trends are to come to the workplace due to COVID-19, including how we use mass notification tools.

October 1, 2020 TechDecisions Staff Leave a Comment

Mass notification has been trending lately as organizations learn new approaches to safety, especially on campuses. As the impact of the pandemic continues to linger, more significant safety changes are on the horizon, and mass notification tools will have to follow suit. Here are some of the ways you can expect mass notification to evolve […]

Miss Your Commute? Microsoft is Bringing a Virtual Commute Feature to Teams.

Microsoft Teams will soon offer a virtual commute feature that can help users prepare for the day and unwind after a long one.

October 1, 2020 Zachary Comeau Leave a Comment

If you’ve been working from home for the last 6-plus months, you likely haven’t been driving much. I fire up my car every now and then to go to the store or just to get out of the area for a few days. But for the most part, she sits in the driveway untouched. My […]

Google Extends Free Google Meet Service

Google is extending its offer of free unlimited Meet calls through March of 2021 for Gmail accounts after originally setting a date of Sept. 30.

September 30, 2020 Zachary Comeau Leave a Comment

Google is continuing its offer of free unlimited Meet calls through March of 2021 for Gmail accounts after originally setting a date of Sept. 30. The move will help keep users of the free service connected with one another after Google in April made its videoconferencing and collaboration product free for anyone with a Gmail […]