Google Launches Google Cloud Contact Center AI Platform
Cloud Contact Center AI Platform features AI, cloud scalability, multi-experience capabilities and CRM integrations.
Google is launching Google Cloud Contact Center AI Platform, an expansion of its Contact Center AI offering that the company says offers an out-of-box, end-to-end solution for the contact center and brings together AI, cloud scalability, multi-experience capabilities and CRM integrations. According to Google, Contact Center AI Platform is purpose-built or customer relationship management and […]


