Mixed-brand fleets now viewable in a single portal of choice BERLIN & HARSEWINKEL, Germany, & MANNHEIM, Germany & BURR RIDGE, Ill.–(BUSINESS WIRE)–DataConnect, the global initiative to enable viewing mixed-brand fleets in a single platform, is now live with an expanded line of six major digital platforms and available to farm operations around the world. Case […]
TURIN, Italy–(BUSINESS WIRE)–For the second year in a row, Reply has been positioned as a Leader by Gartner, the world’s leading research and advisory company, in their Magic Quadrant for CRM and Customer Experience Implementation Services Worldwide. According to the report, “Gartner defines the customer relationship management (CRM) and customer experience (CX) implementation service market […]
Partnership Enables Secure, Fast, and Highly Available Data Warehouse Modernization for Businesses in Germany, Austria, and Switzerland SALT LAKE CITY–(BUSINESS WIRE)–Protegrity, a global leader in data security, today announced it has partnered with b.telligent, a leading consultancy firm for data and analytics, to expand Protegrity’s partner go-to-market (GTM) operations within the Germany, Austria, and Switzerland […]
It is common that when an IP-enabled device fails or is “frozen”, the user has to manually power cycle or reboot the device to resume normal operations. When you are just doing this manually, there are significant impacts to your business that arise when the network goes down. These could include lost business reputation, lost […]
Employee expectations of the workplace are rapidly evolving, and consumer-like experiences quickly become a benchmark to measure internal support teams. The corporate IT self-service portal touted as the cure in delivering against shift-left strategies to meet employees’ consumer-world-driven support expectations has failed to deliver on their promises. Join Joy Su, Senior Director at Freshworks and […]
James Carder, CSO at cybersecurity provider LogRhythm, joins the podcast to talk about recent ransomware attacks against critical infrastructure.
Iain Urquhart, Barco’s senior vice president for the Americas, joins the podcast to talk about how the company is embracing hybrid work.
Promised to be the cure to most IT service management (ITSM) problems, the self-service portal was supposed to deliver “better, faster, cheaper” IT service delivery and support to employees and beyond. However, many IT self-service portals have failed to deliver on this promise. Recent and historical data shows us that issues with employee adoption and […]
COVID-19 has turned much of our lives upside down. At over one year into the pandemic, many of us are still working from home, which has been the biggest change of them all. Going from a structure routine and in-person offices to chaotic home offices nestled into the corner of our living rooms, there has […]
MJ Shoer, SVP and executive director of the CompTIA ISAO, joins the podcast to discuss the recently disclosed vulnerabilities in Microsoft Exchange Server.
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