Kimray Inc., a world-class manufacturer of control equipment used extensively in oil and gas production recently began to utilize In Case of Crisis, an application that delivers uniform safety and business continuity procedures to employees through their mobile devices. Headquartered in Oklahoma City, with 10 distributor locations in the U.S., Kimray hopes the application will successfully communicate protocols to specific employee groups. The company has already employed the application successfully for emergency-related events. Over 50% of employees have voluntarily downloaded the app, and many without smart phones have requested physical documentation via the app.
“Currently our headquarters in Oklahoma City occupies 16 buildings that cover several city blocks, and it helped us to have one communication source to rapidly get out emergency communications, that was a big selling point,” says Jeremy Biggs, Loss Prevention Manager for Kimray, Inc. “The other was that it gave our employees the ability to have our crisis plan in hand no matter what was happening on-campus.”
With In Case of Crisis, Kimray can securely share institutional-specific emergency procedures, safety guidelines and business continuity plans with employees, including step-by-step actions to take in cases of fire, inclement weather, work-related accidents and schedule changes, among other possible situations. Visual icons, know-how guides and detailed instructions help users communicate and navigate any crisis situation. Kimray also sends push notifications straight to employees’ mobile devices via In Case of Crisis in the event of severe weather, work delays or building closures. For workers without smartphones, Kimray employees can print PDFs found within the app to ensure consistent safety procedures.
Kimray Inc.’s facilities in Oklahoma City consist of several buildings over several city blocks. They needed to be able to reach all of their employees in emergency situations.
Additionally, as a large number of Kimray employees drive company-owned vehicles, the In Case of Crisis app can advise employees on specific auto accident reporting information, e.g., who to contact, how to document at the scene, insurance information. Later this year, employees will be able to submit incident reports directly to the appropriate Kimray personnel via In Case of Crisis. For events, Kimray is using a customized In Case of Crisis edition to securely manage and send appropriate contact and details before and during a corporate event. Following an event, Kimray is able to wipe the edition and reuse for future events.
“In Case of Crisis had all of the solutions we were looking for,” says Biggs, “which was really what I needed — one solution to cover all of our concerns.”
Utilized by leading corporate organizations, the award-winning In Case of Crisis mobile solution allows convenient and secure access to emergency information with features such as easy-to-read instructional and building diagrams, one-tap key contact calling, push notifications for updates/alerts, maps and incident reporting. The app includes access to a library of 85 possible emergency event scenarios with templates and images. That isn’t to say that In Case of Crisis is a one-stop purchase.
“The service is set up in two parts. There’s an online portal that allows the folks that are publishing information to easily and effectively go in and publish the information for their employees and then maintain and update it ongoing. We then give them the ability to allow the employee to not only get this information, but then be able to report back incidences to them,” says Chris Britton, General Manager of In Case of Crisis.
One of the largest draws of In Case of Crisis is its customizability. The application doesn’t require a lot of work on the user’s side to control. Users can specify documents and information to certain groups so that security protocols that are private can be secured from the general public. Users can completely customize the look and feel to match the branding of their organization, so the solution can become the company’s solution once implemented. In addition, a representative watched each account, reviews links, and works with companies for continuous customer support.
“We have used the push notifications for weather emergencies, power outages, and earlier this year for a sewer problem,” says Biggs. “What I noticed was less phone calls to my security department asking what to do. Just giving the people the information put them at ease more than what I’ve experienced in the past.
“I fully endorse any technology like this to get information to employees,” he says. “In Case of Crisis is wonderful, I recommend it to anyone.”