As one of the top three managed video conferencing providers in the world, Yorktel has served as the trusted partner of Fortune 500 businesses and governments for 30 years. Today, Yorktel’s Professional Services team provides them with the strategic counsel and guidance to assess their current situation, then build and execute a roadmap that aligns future goals with vision, people and processes. For services and technology to have real business value, they not only must solve collaboration and usage challenges, but also keep pace with how the workplace is changing.
“It’s a business practice that a lot of forward-thinking enterprises are starting to adopt,” says Samantha Osowski, VP of Marketing for Yorktel. “It’s what they’re doing to enable more agility and flexibility with their workforce. Partially because of the changing expectations of the younger workforce, and partly because of the trend of more people working from home, on the road, and having flexible work schedules. They need to be enabled to be more productive.”
Yorktel defines the Next Gen Workplace as an environment that enables agile user experiences by fostering productivity, efficiency and optimal growth potential. Next gen workspaces trade siloes for more open, team-oriented layouts. Designed specifically for agility and collaboration, huddle rooms have supplanted corporate boardrooms, and are equipped with technologies like video communications as-a-service that eliminate complexity and cost, and leverage standards-based protocols to solve interoperability.
“As more Millennials enter the workforce, companies must adopt a corporate culture that inspires community building, is transparent and allows for a healthy balance between work and quality of life,” says Vishal Brown, VP of professional services for Yorktel. “Accommodating flexible work schedules, as well as policies like bring your own device (BYOD), telecommuting and workshifting is critical for companies to recruit and retain top talent.”
Univago, Yorktel’s new cloud video communications as-a-service platform, solves interoperability and quality of service (QoS) problems that prevent BYOD, remote collaboration and other policies to flourish. Easily accessible through a web portal from which enterprises can provision and manage accounts for their end users, Univago Meeting Rooms (URooms) offer a full featured meeting environment for existing conference room systems, web, PC, mobile and audio. URooms can accommodate up to 30 participants in a single meeting, and offer 720PHD video, screen sharing for live presentations and collaboration.
“In Q4 of last year we launched Univago, which is a platform as a service,” says Osowski. “That’s one of the things we’re going to have a special highlight on at Enterprise Connect. Even though we had the soft launch last quarter we want to give it some special face time and demo it for people in person.”
Conference attendees who visit Yorktel’s booth (529) will get a firsthand look at how Univago natively facilitates communication between existing conference rooms and the most widely used telecommunications platforms such as SIP, H.323, Microsoft Lync and Skype for Business, WebRTC and the public telephone network. Mobile and PC client solutions are included as part of the service, expanding usability. The Univago Enterprise Gateway solves the many ‘any to any’ interoperability issues that plague users trying to connect between their Microsoft Lync deployments and existing SIP or H.323 conference rooms and infrastructure.
“Native support for various disparate technologies makes the Enterprise Gateway a powerful yet simple solution to a complicated problem,” says John Vitale, SVP of product development for Yorktel.
As a fun addition, Yorktel has brought a DeLorean onto the stage floor for attendees to pose beside, along with actors that will play Marty McFly and Doc Brown.
“Half of the space is going to be used for a DeLorean because we’re tying in the whole Back to the Future theme,” says Osowski. “Back to the Future had its 30th anniversary recently, and Yorktel just had its 30th anniversary. So we’re taking that and bringing you into the future of the next generation workplace.”