If you’re a technology manager in the IT department then odds are you’ve worked with a number of managed service providers in your time. Managed services offer a great opportunity for IT departments to implement state-of-the-art technology without the need for a large up-front cost.
That’s not the only benefit. A managed services contract is a subscription service – on a much larger scale, but not unlike Spotify or Netflix or even your internet service provider at home. You pay a monthly fee over a predetermined amount of time, and the provider gives you the services that you require in exchange.
The true benefit comes in managing the service itself. With traditional IT services, this would be left up to the IT department. If something goes wrong with the cloud or your cybersecurity system, it’s up to you and your colleagues to figure out how to fix it – even if that takes hours and keeps you in the office past midnight.
That’s not a headache you want to endure, and further than that it’s impossible for you to become an expert on every aspect of the IT stack. A managed services contract enables you to have access to the experts for each piece of your IT stack. When there’s a problem with your cloud storage, for example, the burden is on the managed services provider to fix the problem in a timely manner. Luckily, because they focus on only one piece of IT, they’re experts in the trade and can fix it quicker than your IT department would be able to.
That’s why so many people are turning to managed services – the price and the convenience. Check out the infographic from New Era below to learn more about the future of IT: