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Best of Tech Decisions

Contact Center employee smiling at desk

Why Should Contact Centers Care About Employee Engagement in a Remote Environment?

November 8, 2022 Courtney Cox Leave a Comment

There’s no such thing as “business as usual.” If anything, workplace processes are constantly being challenged and disrupted. Rapidly advancing technology, agile practices, and shifting regulations have all revolutionized our work. COVID-19 has accelerated this transformation over the last few years, driving change on all fronts—cultural, behavioral, organizational and everything in between. However, of the […]

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The University of Québec (UQAM) classroom with Sennheiser TeamConnect Ceiling 2s as part of, network-based transition to hybrid learning model

University of Québec in Montréal Transforms Campus to AV-over-IP

November 7, 2022 TD Staff Leave a Comment

The University of Québec (UQAM) is known for delivering educational programs driven by cutting-edge research and innovation. Rather than depending on legacy technology for its infrastructure and communications, the University is continually exploring and implementing the latest cutting edge solutions to foster a superiors educational environment for both students and faculty. Prior to the onset […]

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MIcrosoft Entra External ID

Microsoft Sounds the Alarm on Nation-state Attacks, Cybercriminals and IoT Threats

November 7, 2022 Zachary Comeau Leave a Comment

Nation-state cyberattacks targeting critical infrastructure are rising as countries continue to leverage technology to carry out advanced cyberattacks in addition to physical warfare, according to Microsoft’s latest Digital Defense Report. Much of the report focuses on the ongoing Russian war against Ukraine—which Microsoft attributes as a main cause of a spike in cyberattacks targeting critical […]

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My TechDecisions Podcast, zero trust

My TechDecisions Podcast Episode 177: MFA is Not Created Equal

November 3, 2022 Zachary Comeau Leave a Comment

Tessian CISO Josh Yavor joins the podcast to discuss MFA bypasses and how companies can better deploy credential security controls.

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Fortinet Vulnerability, Fortigate

OpenSSL Bugs: What IT Admins Need to Know

November 1, 2022 Zachary Comeau Leave a Comment

OpenSSL has released fixes for high-severity vulnerabilities affecting versions 3.0.0 through 3.0.6 that can cause a denial of service or remote code execution and allow attackers to take control of an affected system. However, the bugs are not as severe as once feared. The OpenSSL project, the organization that maintains the general-purpose cryptography and secure […]

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Cisco Chicago Office Meeting room

9 Tips for Unified Communications Success

November 1, 2022 Joel Stocker Leave a Comment

Every company is working to find a hybrid work solution, which means productivity tools are no longer a “nice-to-have” but a “must-have.” Shockingly, most organizations just deployed something in haste to adapt to work during the pandemic. Using disparate tools that don’t fit into long-term plans, most companies don’t have a way to monitor, update, […]

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Planar Thunderbird School of Global Management at Arizona State University

Planar Display Solutions Mesmerize Thunderbird School of Global Management at ASU

November 1, 2022 TechDecisions Staff Leave a Comment

Oregon-based Planar, prominent in visualization technology, announced that Thunderbird School of Global Management at Arizona State University (Thunderbird) selected the company as the display technology partner for its new global headquarters in downtown Phoenix. In celebration of Thunderbird’s 75th anniversary, the new five-story, 110,000-square-foot, high-tech facility features an impressive selection of Planar display solutions. According […]

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Cybersecurity testing, penetration testing, cyber threats

Is an Autonomous SOC Possible?

October 31, 2022 Zachary Comeau Leave a Comment

The idea of a fully autonomous cybersecurity system could mean the end of burnout and stress among IT security professionals and a sizable decrease in successful attacks, but that idea is a “pipe dream,” says a Forrester analyst. In a recent blog post, Allie Mellen, a senior analyst with Forrester, says many security vendors share […]

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IT news, This Week in it, Microsoft, Google, Gmail, ISE 2023,

This Week in IT: USB-C for iPhones, Ransomware, Google Chrome, Microsoft’s Diversity

October 27, 2022 Zachary Comeau Leave a Comment

Editor’s note: There is a lot going on in the world of IT, from emerging technologies to digital transformation and new cybersecurity threats. However, we can’t possibly cover it all, so we’ll bring you This Week in IT, a curated summary of IT and enterprise technology news stories each week. New iPhones to require USB-C charging […]

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mass notification software

The Dos and Don’ts of Selecting Mass Notification Software

October 27, 2022 Paul Shain Leave a Comment

As security concerns grow and the ability to easily reach people has become more challenging, organizations have been turning to mass notification software to get information out at the onset of an emergency. However, the marketplace for these solutions is vast, and tools continue to evolve to meet user demands and reflect real-world circumstances. To […]

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