• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

My TechDecisions

  • Best of Tech Decisions
  • Topics
    • Video
    • Audio
    • Mobility
    • Unified Communications
    • IT Infrastructure
    • Network Security
    • Physical Security
    • Facility
    • Compliance
  • RFP Resources
  • Resources
  • Podcasts
  • Project of the Week
  • About Us
    SEARCH
Facility

Need IT Help? Salesforce AppExchange Puts You in Contact with Experts

Consultants on AppExchange makes it easier to find the right experts and solutions business challenges.

May 31, 2019 Lisa Montgomery Leave a Comment

AppExchange

Sometimes it helps to get a second opinion, especially for something as daunting as a company’s digital transformation. Salesforce is putting companies in touch with technology consultants through its new ecosystem, AppExchange. These new enables customers to easily identify the consulting experts and business solutions best suited for their needs, and empowering partners with customer engagement analytics to more effectively build and market their solutions.

Today, AppExchange is home to more than 5,000 technology solutions ranging from apps, components, pre-built flows, industry-specific Bolt templates, data and more. In addition, there are more than 65,000 Salesforce-accredited consulting professionals who provide guidance on how to drive business transformation with Salesforce—and Salesforce aims to increase that number to more than 250,000 by 2022.

“As the Salesforce economy and customer demand continue to grow, our customers and partners must have the right business solutions and technology experts at their fingertips,” says Woodson Martin, general manager, Salesforce AppExchange. “AppExchange is bringing consulting partner services and technology solutions together in one marketplace while enabling all of our partners to harness data to power customer success like never before.”

Consultants on AppExchange includes:

  • Consultant Finder, a guided search engine that enables customers to connect with a consultant based on specific search criteria, such as preferred location, company size and product, and industry expertise. Customers can also filter their searches based on consultant ratings and language preferences.
  • Expertise Tab,which gives customers new insight into the areas that a consultant specializes in based on data populated via the Salesforce Partner Navigator program. Technology expertise can be found in the “Expertise” tab, highlighting which AppExchange solutions a specific consultant can implement to help customers transform their businesses.

AppExchange Partner Intelligence—New Insights for Partners

AppExchange Partner Intelligence is a completely new set of analytics features for partners that delivers insights into how customers and prospects interact with their solutions.

Partner Intelligence is composed of two analytics offerings:

  • AppExchange Marketplace Analytics, powered by Einstein Analytics, gives ISVs and consultants insight into how visitors get to and engage with their AppExchange listing. For example, within the dashboard, partners can see how many times resources within their listings (such as videos, demos or case studies) are viewed. Partners can also see how many times their high-conversion buttons such as “Save,” “Watch Demos,” “Test Drive” and “Get it Now” are clicked. Partners will be able to see the top AppExchange search terms that bring visitors to their listings, enabling them to match those terms to leads, installs and other activities. Partners will also have access to more traffic sources in addition to the added flexibility to filter their data by specific time periods.
  • AppExchange App Analytics enables ISV partners to track adoption and analyze usage data of their apps to uncover trends and influence roadmap decisions. With App Analytics, partners can understand user adoption across their customer base. They gain insight into the most (or least) commonly used features. Partners will be empowered to take insight-based action to optimize their apps across UI, features and overall performance.

If you enjoyed this article and want to receive more valuable industry content like this, click here to sign up for our digital newsletters!

Tagged With: Collaboration, Platform, Policy

Related Content:

  • Singlewire Software mass notification interview Singlewire Software on Mass Notification Solutions
  • Engaging virtual meeting with diverse participants discussing creative ideas in a bright office space during daylight hours Diversified Survey: Workplace AV Tech is Falling Short,…
  • Software License Spending, SaaS, cloud apps Your Guide to Choosing the Best Cloud Security…
  • An overwhelmed businessman in a headset shows frustration while working at his desk filled with sticky notes in a modern office. Five Common IT Issues Everyone Hates at Work

Free downloadable guide you may like:

  • Workplace Collaboration Tools for Corporate SpacesWorkplace Collaboration Tools for Corporate Spaces

    From lobbies and shared spaces to conference rooms and multipurpose facilities, you need high-performing AV technology to effectively share information. From the initial design and evaluation process through installation, you need the most reliable and high-quality display and image processing products possible. This new download, “Workplace Collaboration Tools for Corporate Spaces,” provides examples of successful […]

Reader Interactions

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Latest Downloads

Practical Design Guide for Office Spaces
Practical Design Guide for Office Spaces

Recent Gartner research shows that workers prefer to return to the office for in-person meetings for relevant milestones, as well as for face-to-fa...

New Camera Can Transform Your Live Production Workflow
New Camera System Can Transform Your Live Production Workflow

Sony's HXC-FZ90 studio camera system combines flexibility and exceptional image quality with entry-level pricing.

Creating Great User Experience and Ultimate Flexibility with Clickshare

Working and collaborating in any office environment today should be meaningful, as workers today go to office for very specific reasons. When desig...

View All Downloads

Would you like your latest project featured on TechDecisions as Project of the Week?

Apply Today!

More from Our Sister Publications

Get the latest news about AV integrators and Security installers from our sister publications:

Commercial IntegratorSecurity Sales

AV-iQ

Footer

TechDecisions

  • Home
  • Welcome to TechDecisions
  • Contact Us
  • Comment Guidelines
  • RSS Feeds
  • Twitter
  • Facebook
  • Linkedin

Free Technology Guides

FREE Downloadable resources from TechDecisions provide timely insight into the issues that IT, A/V, and Security end-users, managers, and decision makers are facing in commercial, corporate, education, institutional, and other vertical markets

View all Guides
TD Project of the Week

Get your latest project featured on TechDecisions Project of the Week. Submit your work once and it will be eligible for all upcoming weeks.

Enter Today!
Emerald Logo
ABOUTCAREERSAUTHORIZED SERVICE PROVIDERSYour Privacy ChoicesTERMS OF USEPRIVACY POLICY

© 2025 Emerald X, LLC. All rights reserved.