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Florida International University Serves Up Collaborative Technology in Its New Restaurant Lab

Restaurant lab technology gives students real world experience and instructors easy access to monitor student performance.

June 4, 2014 Jessica Kennedy Leave a Comment

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Part of FIU’s restaurant lab is an actual restaurant with a 5-star feel. Martha Stewart has been here, and said she was very impressed. Photo by FIU.

In the kitchen, students get real-world experience in preparing meals. Here is one area IT Director Dale Gomez said the lab felt like “1,000 pounds of technology being put into a 10 pound bag.” Photo by FIU.

The kitchen’s cameras are shielded by a dome to protect them from oil and heat while students prepare and run meals for the restaurant. At night, these cameras capture surveillance footage. Photo by FIU.

Instructors have the ability to view the kitchen from the restaurant area, and from the restaurant to the kitchen area to make sure everything runs smoothly. Photo by FIU.

Touch panels are located everywhere for easy access, quick communication and effective lecturing. Photo by FIU.

“We wanted to really put ourselves above and beyond what is currently being offered by other hospitality programs out there,” says Dale Gomez, Director of University Computer Systems at FIU. “We…provide students with a five-star restaurant in terms of [having them]creating the dishes all the way up to managing the actual restaurant itself, then encompassing all these audio visual innovations and technology to give them a better edge once they leave the program and they start either working for a restaurant or owning their own.” Photo by FIU.

Students use the restaurant lab’s digital signage displays to call up menus and orders. Photo by FIU.

FIU’s Wine Spirits Beverage Management Center Wine Lab features a special lighting infrastructure that allows the faculty to change the lighting. For example, if faculty are showing students red wine, they can manipulate the lights to turn the room red so students have a better visual experience of the wine. Photo by FIU.

To support this collection of technology, FIU received a hefty $20 million donation from the South Beach Wine & Food Festival, which just celebrated it thirteenth year, and features celebrity chefs like Martha Stewart.

Gomez says one of the biggest challenges of this project was getting all of the technology to talk to each other.

“We went through three different programmers because the job was so challenging,” he says.

However, Zoran Visnjic, Senior AV Sales Engineer for AVI-SPL and the project manager for the Chaplin School, says that the challenges were met and well worth it.

“The ROI for this project is more about exposure and raising awareness,” he says. “It’s more for personal gain, to show off the school and expose it to the rest of the world to see what’s out there.

“It’s nice to see your baby growing up and start running,” he says.

For colleges looking to build a restaurant lab on campus, look at these take-aways before diving in:

For technology decision makers:

1) Invest in good pan-tilt-zoom cameras

Marci Powell, Global Director for Education and Training at Polycom, says that PTZ cameras will give instructors a 360 degree angle of their work space.

“You can see what’s going on in the classrooms,” she says. “If the content cameras are mounted above the cooking area, you can get a shot from the ceiling for a top-down perspective to see what the chefs are doing…with the preset labs, the cameras are mounted in different sections, like where the sink is, or where the pastries are made. The chefs can use these without looking over the students’ shoulders.”

2) Look into a videoconferencing system

Powell says that there are lots of requests for videoconferencing technology in the hospitality field.

“[Places] want to add people via videoconferencing, such as higher level executives that wouldn’t normally travel,” she says. “Schools use it for a combination of what to expect in the industry and to connect with other campuses.”

Plus, Powell says videoconferencing enables students to country-hop without leaving the lab.

“You can take students virtually all over the world,” she says. “The next best thing to immersion in a new culture is to virtually immerse people.”

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Jessica Kennedy
Jessica Kennedy

Jessica Kennedy is an editor at TechDecisions Media, targeting the higher education market. Jessica joined the TechDecisions team in 2014 and covers technologies that improve teaching and learning.

Tagged With: Collaboration, Conferencing, Display, Higher Ed, Interactive System, Learning Center

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