There’s a lot to consider when building out a chatbot experience to ensure that it delivers a seamless experience and meet your business goals.
The shift to a hybrid work environment is a trend that has increased in popularity over many years. The COVID-19 pandemic has spurred this trend, forcing many companies to shift in the ways they work and collaborate. Barco recently conducted a global survey to understand how employees worldwide envision the future of the workplace. The […]
With remote work going from a temporary solution to a way of life, IT managers like yourself are juggle more than ever. Anything from creating a user-friendly help desk for your remote employees to making sure the IT infrastructure you are using is working efficiently. It’s a big job, but you know exactly how to […]
When you ask companies what they do that makes them successful, they will say that they put their customers first. Many companies will say that they do, but it’s not always simple in practice. It’s easy to get wrapped up in creating profits and the day-to-day. But when you put your customers first, profits are […]
With Coronavirus forcing more employees to work remotely, IT pros have been busier than ever. But how are they and their organizations handling remote work? We recently polled our audience to ask them just that. We asked a number of different questions ranging from how many remote workers are working remotely to what types of […]
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We know IT managers and administrators like yourself have been busier than ever as more and more companies convert their short term remote working solution into a way of life. What was once a stopgap for a situation none of us were prepared for, has now become the new norm of the workforce. This means […]
Cyberattacks are an ever-growing threat. With more and more technologies and systems connecting to the network, it becomes a larger risk. While you are well versed in the dangers that cyberattacks pose, not all your fellow employees are. They often don’t give it a second thought nor do they get extensive training on how to […]
Implementing new technology is always a daunting task. There is a lot of research, review, and input to be had. Making this decision is never an easy one, especially when you are thinking about moving to a cloud environment. Will you go with the ease of an all-cloud environment, allowing your users to be able […]
As COVID-19 continues, more and more companies are moving their employees to remote work. While this definitely has its benefits, it also can present new challenges. Not all companies were set up to go remote, especially almost on a moment’s notice. This has left many companies scrambling to figure out how to keep their employees […]