Companies are beginning to recognize that manpower could be an issue in the constant upward trajectory of IT – gone are the days when outsourcing was considered taboo, in many cases, now more than ever, it is considered an absolute necessity.
The problem lies in increased tasks. With the amount of hands-on-deck remaining the same, tasks pile on and on leaving too much work for too few people. The question now is, how can companies cope?
The answer, surprisingly, could not be found in technology alone. It’s actually a mix of technology and service.
Exceptional managed IT services, to be exact.
Managed IT is a type of outsourced service that provides reliable, affordable, and timely solutions to a business’ IT needs. “In essence, you – as a business owner – would never have to worry about your IT needs ever again as you have a dedicated company taking care of it for you,” says Emil Isanov, CEO of ETech 7 – a leading managed IT service provider in New York City.
“The core principle behind managed IT services is for you to spend your energy elsewhere – be it in driving your business forward, fostering and nurturing relationships with your clients, or having the spare time to take care of other business needs,” adds Isanov. “Admittedly, however, the main reason that companies avail of managed IT services is – you guessed it – diminishing budgets. Companies are now spending a lot of time making their processes more efficient while spending the least amount of money.”
In this day and age, various managed IT providers exist to help any type of business cover IT needs which, in turn, allow businesses to lower costs and become more effective in day-to-day operations. These services may include IT consulting, helpdesk support, server monitoring & maintenance, data security, and managed server backup and disaster recovery.
But what exactly is managed IT’s role in information technology’s future? On the most part is has to do with managing the flow of data within an organization.
In a world where data is king – almost every single business now relies on supporting data acquired through different channels. In fact, most managed service providers have data backups as a core service – with varying prices for different add-ons regarding the frequency of backups, what type of backup, and the integration of other cloud-based services. The role of an IT provider for any business is to ensure secure and reliable access to your company data from any device, anytime, anywhere.
“IT consulting companies oversee large data centers and put multiple layers of protection in place,” adds Isanov. “However, users may still be breached by hackers. It is important to understand that as technology improves, the type of attacks become more intricate as well.”
In addition, companies should also prioritize security above all else. Companies should expect cyber-attacks to come from any direction since technology is now a part of almost every company process. “With the threat of cyber-attacks hitting from anywhere, each security layer should have individual capabilities in case another layer has flaws or is missing coverage. What better way to ensure your IT security than to leave it to experienced experts that have built their own business around it – around managed IT services,” says Isanov.
Overall, it looks as though IT is headed to an era wherein data and data protection is key. It is now up to managed IT service providers to meet that demand and ensure that security is prioritized above all else and – if security measures fail – have contingency plans (like cloud-based disaster recovery plans) to recover important files and guarantee business continuity.