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Compliance, News, Unified Communications

IBM, Salesforce Announce Integration Of Health, COVID-19 Solutions

The integration of the IBM Digital Health Pass with the Salesforce Work.com Workplace Command Center is designed to help businesses reopen safely.

December 21, 2020 Zachary Comeau Leave a Comment

NTT Research says organizations are no more prepared for disaster than the pandemic

IBM and Salesforce are partnering to help organizations return to work by verifying the health and COVID-19 vaccination status of employees while preserving privacy in a new integration solution.

The end product is the integration of the IBM Digital Health Pass with the Salesforce Work.com Workplace Command Center, which is designed to give customers one unified hub to make data-driven decisions and safely bring employees back to offices and reopen other public spaces.

The solution is designed to help enable individuals to share their vaccination and health status on their smartphone in a verifiable and privacy-preserving way.

For example, once a vaccine is administered, an individual would be issued a verifiable health credential via the IBM Digital Health Pass that would be included only in that individual’s encrypted digital wallet on their smartphone.

Work.com helps customers survey the wellness of employees, visitors and travelers, along with scheduling tests and vaccinations and other contact tracing features.

It’s a suite of solutions that includes technologies for employee wellness, shift management, manual contract tracing, vaccine management and more recently, vaccine management.

Meanwhile, the Digital Health Pass from IBM – built on Blockchain technologies – is designed to enable organizations to verify health credentials for employees, customers and visitors based on criteria specified by each organization.

For example, once a vaccine is administered, an individual would be issued a verifiable health credentials via the Digital Health Pass that would be included only in that person’s encrypted digital wallet on their smartphone, according to IBM.

“At the start of the pandemic, many organizations deployed simple COVID-19 screenings, such as self-reported health surveys, to support re-entry to workplaces and other institutions,” said Paul Roma, general manager of IBM Watson Health, in a statement.

“Now, as testing becomes more widespread and vaccine distribution gets underway, we are expanding the availability of IBM Digital Health Pass with Salesforce to help organizations verify an individual’s vaccine status and any other relevant health credentials.”

“With Covid-19 vaccines becoming available, companies and communities around the world are focused on how to safely reopen and get back to public life,” said Bill Patterson, executive vice president and general manager of CRM applications at Salesforce, in a statement.

“Our partnership with IBM will give organizations a single platform designed to provide safe and continuous operations, deepen trust with customers and employees and do everything possible to support their health and wellbeing.”

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Tagged With: COVID-19, IBM, Salesforce

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