Driven largely by spending on enterprise software and IT services, Gartner is projecting worldwide IT spending to increase by 5.5% and hit $4.5 trillion in 2022. That follows the IT research giant’s forecast of 9.5% growth this year, which was driven by large increases in spending across the board. Gartner announced its IT spending forecast […]
Microsoft has announced several new features in Microsoft 365 and Teams designed to support frontline workers, including new features in Endpoint Manager for shared devices, a new Onboarding Wizard, Viva Connections and new integrations. The new features, outlined in a Tech Community blog, will be discussed in more detail during Microsoft’s Ignite event next month. […]
HP is launching a new portfolio of conferencing and collaboration solutions designed for hybrid work, including meeting room systems and HP PCs enhanced with collaboration tools. The company is calling the new line of products HP Presence, and it includes conference room technologies like a mini conferencing PC, intelligent room controls, a 4K AI-enabled camera, […]
Intelligent cloud communication and collaboration platform company Dialpad has announced its acquisition of Koopid, an AI-driven platform for omnichannel customer experience, which will bring omnichannel support, chat, message, self-service and social media to its contact center platform. According to the company, Koopid will integrate with Dialpad Voice Intelligence to optimize customer experience through digital management […]
Even for those companies that are eager to return to the office, there’s one word that defines success in this new era of work: flexibility. Employees want it, clients expect it, business models demand it. To maintain resilience, and to bolster recruitment and retention, flexibility is everything. During the pandemic, companies had to adapt to […]
Sponsored Content Pull up a chair in AVI-SPL’s virtual conference room as the company chats with industry experts about collaboration in the hybrid digital workplace, and how to connect on-site and remote team members. Explore UC and meeting room technology to boost productivity and safety. AVI-SPL supports the three keys to hybrid workplace success: employee engagement, physical […]
Unified communication and collaboration software provider RingCentral has announced new features designed to help organizations combine their preferred apps and services with a cloud-based communications platform, including new APIs, integrations and new software vendor partnerships. In a market heavily dominated by a few major players like Zoom and Microsoft Teams, RingCentral is the latest software […]
Google’s Cloud Next conference is underway this week, and the company has already announced several new products and offerings, as well as updates to existing Google Workplace apps, with solutions ranging from enhanced cybersecurity tools, new collaboration features and a new portfolio of managed hardware and software solutions called Distributed Cloud. Google’s Distributed Cloud offering […]
Verizon Business, which acquired unified communications and collaboration platform BlueJeans last year, has announced upgrades across the platform’s conferencing and events portfolio designed for hybrid work and interactive meetings of any size, including new BlueJeans Rooms solutions. The new features include what the company calls the “next generation” of the Bluejeans platform that includes BlueJean […]
Microsoft Teams (Teams) has become an integral component in facilitating communications and collaboration for companies of all kinds. In fact, Microsoft recently announced that Teams surpassed 250 million monthly active users. Microsoft is expanding its communications capabilities with a new calling service for Teams called Operator Connect, which has caused much excitement — and also […]
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