QSC the Costa-Mesa, Calif.-based audio video solutions provider announced its new Q-SYS Control solutions for Google Meet. Integrators and IT end users can now utilize Q-SYS Control engine to deliver Q-SYS user control interface (UCI) on Google Meet-supported controller consoles with the new third-party control integration. In addition, Google Cloud has certified Q-SYS video capabilities […]
Google is launching Google Cloud Contact Center AI Platform, an expansion of its Contact Center AI offering that the company says offers an out-of-box, end-to-end solution for the contact center and brings together AI, cloud scalability, multi-experience capabilities and CRM integrations. According to Google, Contact Center AI Platform is purpose-built or customer relationship management and […]
Anaheim, Calif-based Extron has introduced the VCA 100 Virtual Control Appliance with integrated virtual control processors (VCPs). This new virtual control system helps organizations deploy, scale and manage their AV systems. It does so by providing the flexibility of hosting AV control resources in a central location, right alongside the already managed resources of the […]
Microsoft is introducing several new Microsoft Teams Rooms products and features designed to improve the hybrid work experience, including Teams Connect shared channels, new Teams meeting layouts, new cameras, touch-enabled displays, whiteboarding and more. The company’s announcement of these new products and features come simultaneously to Microsoft’s release of its second annual Work Trends Index […]
Listen Technologies Corporation, the Bluffdale, Utah-based provider of advanced wireless listening solutions, has added to its Listen EVERYWHERE product line a new Listen EVERYWHERE server with Dante onboard. Per the company, the LW-150P-02-D Listen EVERYWHERE two-channel server has a Dante input on the rear panel. This enables easy routing and management of Listen EVERYWHERE audio on […]
New York-based Verizon Business launched Verizon Mobile for Microsoft Teams, a new service that integrates a customer’s Verizon Wireless business number with Microsoft Teams and bring enterprise-grade voice quality and policy management to Teams calls to and from mobile devices. The new offering gives users the option of placing outbound calls through the Microsoft Teams […]
Communication has long been a pain point at the Monterey, Calif. Monterey Bay Aquarium, with more than 530 dropped calls on the first day tickets became available as the aquarium reopened to the public during the pandemic. It was clear that the aquarium’s legacy phone system was simply not going to cut it any longer. […]
Yamaha announced the addition of a new wireless microphone option to its ADECIA family. The ADECIA Wireless conferencing solution includes the new RM-W wireless microphones, the RM-CR remote conference processor, VXL-16P Dante PoE line array speakers, and SWR Series PoE network switch. As with other ADECIA options (ADECIA Ceiling and ADECIA Tabletop), all the components […]
Magewell announced the general availability of its Magewell Cloud multi-device management software. The new software is flexibly deployable on an on-premises server or cloud hosting platform. It also provides centralized configuration and control of multiple Magewell streaming and IP conversion solutions. Two additional, premium Magewell Cloud versions also offer streaming management features. These include SRT […]
AVer Information Inc. USA, the Freemont, Calif.-based provider of education technology and video collaboration solutions announced a technology collaboration with Lenovo and Yamaha to streamline hybrid meeting room connectivity. The plug-and-play solution bundle is certified for Microsoft Teams to offer seamless, global collaboration between business meeting spaces and remote offices. The hybrid room-ready solution includes […]
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