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Unified Communications

Unified Communications is often associated with collaboration. Learn about the technology your organization uses to communicate – phone, video, email, messaging, and more – and pulling those technologies into a shared system.

Popular Tags within: Unified Communications

Collaboration Cloud InfoComm Videoconferencing Education AI UCC Microphones Mass Notification Generative AI
closeup of a wireless router and a person using smartphone on living room at home office

Securing Your Home Office: A Walkthrough Guide

September 28, 2022 Dr. Johannes Drooghaag Leave a Comment

Editor’s note: MyTechDecisions’ sister-site Commercial Integrator has teamed up with the IMCCA, the New York-based non-profit industry association for unified communication and workplace collaboration, to produce a quarterly supplement, titled Collaboration Today and Tomorrow, that focuses on all things collaboration from multiple perspectives. Providing internet connectivity in a corporate office environment entails several layers of advanced technology, […]

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BenQ RP03 smartboard

BenQ Adds RP03 Series Smart Boards

September 28, 2022 TD Staff Leave a Comment

BenQ, the Costa Mesa, Calif.-based provider of visual display solutions announced the addition of the 4K Education Premium RP03 Series smart boards to the company’s BenQ Board family. Encouraging active participation in class while protecting student and teacher health, the 65-, 75-, and 86-inch RP03 interactive models feature one-tap NFC log-in to instantly load lesson […]

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Extron products including audio processors, speakers and amplifiers with Zoom Certified logo.

Extron Audio DSPs, Amplifiers & Speakers Certified for Zoom Rooms

September 27, 2022 TD Staff Leave a Comment

Anaheim, Calif.-based Extron announced that several of its audio processors, amplifiers and speakers are now certified for Zoom Rooms. The company has worked together with hardware solutions partners, such as Sennheiser, to develop solutions that deliver optimal user experience regardless of room type. According to Extron, the products in the Zoom Rooms Certified Design Solutions […]

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remote work collaboration IT

IT Support Of Collaboration Technology Is Crucial For Employees’ Success During ‘The Great Return’

September 27, 2022 Derek Graham Leave a Comment

COVID-19 changed the way many businesses operated for the past two years, and the end of restrictions on in-person businesses is changing processes again. Employees who became accustomed to remote work and remote collaboration are now being asked, and sometimes told, to return to hybrid or full-time in-office schedules in order to improve productivity and […]

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VoIP phone, voip advantages business, GoTo

GoTo Launches Co-browse in Contact Center Solution

September 27, 2022 Zachary Comeau Leave a Comment

Business communications and IT support platform provider GoTo is launching new contact center features that give agents the ability to collaboratively and securely assist customers within their web browser. The feature is Co-browse within the GoTo Contact Center, and it is designed to help agents be more efficient and help customers at small and medium-sized […]

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Poly API Marketplace

Poly Launches API Marketplace Platform for Dev Community

September 27, 2022 TD Staff Leave a Comment

Poly has launched a new API Marketplace platform, where the Poly developer community can find, connect to and manage Application Programming Interfaces (APIs) across Poly’s partner ecosystem. The marketplace is an open platform with support for dozens of API types, including those from Poly Lens insights and management platform and Poly Clariti, the secure meeting […]

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Employee monitoring, productivity paranoia

Microsoft: Organizations Are Focusing Too Much On Employee Productivity

September 26, 2022 Zachary Comeau Leave a Comment

Hybrid and remote work have been widely accepted as the new normal, but leaders and managers are beginning to express concerns about employee productivity while at home, according to new Microsoft research. This comes as executives are also growing increasingly worried about the strong possibility of a recession, the company says in a new Work […]

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Konftel 800 Lecture Mode

Konftel Adds Lecture Mode to Flagship Speakerphone

September 23, 2022 TD Staff Leave a Comment

Konftel, the Sweden-based collaboration end-point solutions provider had added a new lecture mode wireless headset feature to its Konftel 800, flagship conferencing speakerphone. According to Konftel, the new lecture mode feature was designed to allow end users the ability to move more freely within rooms for teaching and training. “Wherever they are located, perhaps facing […]

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Microsoft Security RSA Conference

Microsoft Introduces New Hybrid Work Apps, Services for Viva

September 22, 2022 Zachary Comeau Leave a Comment

Microsoft is releasing new Viva apps and services designed to help companies address hybrid work and other issues, including new integrations for goal tracking, a new app for managers to solicit feedback and new features designed to help leaders connect with employees. The new tools in Microsoft’s integrated employee experience platform designed for distributed work […]

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Slack Canvas

Slack Introduces Canvases For Enhanced, Time-Saving Collaboration

September 22, 2022 Zachary Comeau Leave a Comment

Slack announced several new tools as part of its Dreamforce event designed to make it easier for teams to connect and get more value from the platform, including Slack canvas, which the company calls a new surface in an organization’s digital HQ where teams can curate, organize and share mission-critical resources. According to the company, […]

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