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Unified Communications

Unified Communications is often associated with collaboration. Learn about the technology your organization uses to communicate – phone, video, email, messaging, and more – and pulling those technologies into a shared system.

Popular Tags within: Unified Communications

Cloud InfoComm Videoconferencing Education AI Microphones UCC Mass Notification Generative AI IT
Slack Canvases

Slack Begins Rolling Out Canvases, New Surface of Work

April 26, 2023 Zachary Comeau Leave a Comment

Slack is beginning to roll out Slack canvas, a new surface designed to help teams create, organize and share essential information within the Slack platform. The company first announced Slack canvas as part of its Dreamforce event in September 2022; the tool is now finally rolling out, with canvas expected to be available to all Slack […]

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Sharp/NEC P627UL projector.

Sharp/NEC Introduces P627UL & P547UL Laser Projectors

April 26, 2023 TD Staff Leave a Comment

Chicago, Ill.-based Sharp NEC Display Solutions, prominent in the projector and display markets, introduced P627UL and the P547UL, the next generation in its popular P Series line of entry-level installation laser projectors. Per the company, the ultra-quiet P627UL and the P547UL projectors offer an increase in brightness with 6,200-lumens and 5,400-lumens, respectively. Thus, they allow for […]

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ClearOne Versa UCS2100 collaboration kit.

ClearOne Launches Versa UCS2100 Collaboration Switcher Kit

April 26, 2023 TD Staff Leave a Comment

ClearOne, the global company enabling conferencing, collaboration and network streaming solutions, announced the immediate availability of the ClearOne Versa UCS2100 Collaboration Switcher Kit. Per the company, the kit is suitable for today’s hybrid, flexible unified communications (UC) meeting spaces. “Our partners rely on ClearOne to lead the way in the development of real-world solutions that […]

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Salesforce Einstein GPT Field Service

Salesforce Announces New Einstein GPT Capabilities in Field Service

April 25, 2023 Zachary Comeau Leave a Comment

Salesforce is continuing to dive headfirst into AI with new Salesforce Field Service innovations powered by its AI assistant Einstein GPT and Data Cloud designed to lower service costs and bring organizations new insights. According to the company, the new innovation leverages the full power of Salesforce and Service Cloud, including AI, real-time data and […]

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Userful poster for its Infinity Platform. The poster has the tagline, "A simple IT solution for every AV business need."

Userful Announces New Infinity AVaaS Platform

April 21, 2023 TD Staff Leave a Comment

Userful, San Francisco, Calif.-based provider of solutions for core enterprise operations, announced the Userful Infinity Platform. Per the company, it is a unified AV as a Service (AVaaS) platform that combines a suite of AV applications, centralized AV management, and API integration with related Industry 4.0 applications. Userful underlines its commitment to interconnecting any enterprise […]

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Cisco New York office, hybrid workplace, hybrid meeting

Take This Short Survey on Collaboration Technology

April 21, 2023 Zachary Comeau Leave a Comment

In an effort to learn more about organizations’ collaboration and meeting room needs, My TechDecisions is asking our audience of IT professionals to take this short survey. Unified communications and collaboration have emerged as key technologies that have helped organizations everywhere overcome a pandemic and stay connected. Platforms like Zoom, Microsoft Teams, Google Meet, Webex […]

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ChatGPT, IT, Policies, AI Tools, Data

Should IT Block the Use of ChatGPT, Generative AI Tools?

April 20, 2023 Zachary Comeau Leave a Comment

With ChatGPT and other generative AI tools being integrated throughout enterprise software, organizations should act now to formulate an enterprise-wide strategy to deal with trust, risk and security issues arising from the rapidly developing field of generative AI, with blocking ChatGPT altogether a viable option, according to Gartner. The analyst firm published a Q&A featuring […]

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AVI Systems Velocity Signature

AVI Systems’ Velocity Signature Launches, Unveils New Brand Identity for Magenium, Offerings Expand

April 20, 2023 Alyssa Borelli Leave a Comment

In AVI Systems news this week, the global AV/UC systems integrator announced a new Velocity Signature Meeting space system to meet Microsoft Teams Room specifications. In addition, the company also unveiled a new brand and visual identity for Magenium, its Microsoft Consulting Practice. The company also expanded its global program management offering, AVI Vision. AVI […]

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Workers in a conference room with a screen showing remote participants on Zoom.

Revolutionize the Future of Work by Modernizing Your Aging Systems

April 20, 2023 Guest Authors Leave a Comment

IT modernization is when a company moves away from the legacy systems they have used for decades and accepts the innovative IT solutions of the future. In the era of remote work, IT teams are tasked with modernizing existing systems to align with Unified Communications (UC) systems of the future. The pandemic brought more urgency […]

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ChatGPT, AI, Microsoft, Work Trend Index, Generative AI

Why ChatGPT’s Versatility Makes it a Game-Changer in the Competitive Cloud Market

April 18, 2023 Satish Subramani Leave a Comment

Microsoft is reportedly investing a whopping $10 billion in OpenAI, the firm behind ChatGPT and DALL-E. The eight-year-old firm with no mainstream product or revenue model has dominated the news headlines ever since it released an AI Chatbot to market in November 2022. So, what is ChatGPT and what can it do? What is ChatGPT […]

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