The best UC idea ever has nothing to do with specs or feature sets. It will, however, will help tech decision makers better understand how to find a technology solution that will resonate with the users in their organization.
Without giving too much away, “The Best UC Idea Ever” is one that will help your organization move its unified communication (UC) experience “from OK to amazing,” says Brad Sousa, CTO of nationwide integration firm AVI Systems.
Of course, “amazing” to you will differ from what matters most to another tech decisions maker. A small business that has frequent meetings or collaboration sessions needs a different outcome than a university that is looking to improve campus communication or a health care provider hoping to reduce patient wait times.
Whatever your objective – whatever your “amazing” outcome – this free webinar offers insight on how to arrive at it. It won’t be easy, acknowledges Sousa. In fact there are three speed bumps on the road from OK to amazing – the new IT dilemma, platforms to ecosystems and BYOW (bring your own workspace. “These three things are present every time somebody arrives at amazing.”
The New IT Dilemma
This refers to the generational difference between millennials and baby boomers (or even Gen Xers) that has them answering questions and thinking differently. It’s a challenge to deliver a UC solution to an employee base that includes groups that think drastically different.
Platform to Ecosystems
If you’re a tech decision maker, there’s a good chance you “think in specs,” as Sousa puts it. That might be an obstacle toward truly understanding the technology needs of your organization. In “The Best UC Idea Ever,” you’ll learn your to think more in terms of work spaces and work flows or “ecosystems” — which will help you make better technology decisions.
For many tech decision makers, wherever their employees are that’s where their office is. At least, that’s their expectation. Regardless of location. Regardless of device. That’s unified collaboration and intelligence communication (UCIC).
There is a pattern here. Sousa says that these three factors are seen pretty much everywhere AVI Systems sees a customer arrive at amazing. During this free webinar, Sousa outlines “The Best UC Idea Ever” to help you get “from OK to amazing.”