Slack is reporting unexplained issues with connecting and degraded performance today.
According to Slack’s states page, users began experiencing slowness with desktop, browser and mobile versions starting around 10 a.m. EDT.
“The issue is sending messages and troubles with API calls,” the company said. “Our team is looking into it and we will follow up with more updates in 30 minutes.”
As of 12:08 p.m., the company had no new information to share on the outages.
We’re still seeing performance issues and apologise for the disruption caused. We will share more news once we have it https://t.co/7hFKxXV7Dd
— Slack Status (@SlackStatus) October 5, 2020
Services affected include messaging, link previews, posts, files, login, SSO, search, connections, apps, integrations and APIs, according to Slack’s status page.
By 4:20 p.m., the company offered little additional information on the cause, but said there are growing signs of improvement with the platform.
While we don’t have a further update, we’re continuing to work to resolve these issues. We’ll be sharing an update every hour. … We’ve updated our services affected here to include all services, as all services could be impacted. Some users may be unable to access Slack or certain features, such as seeing a “Something’s gone awry” error message when using Slack calls. We’ll report back soon.
Slack is the latest unified communications and collaboration app to experience an outage or issue as thousands of teams rely on the platform for their remote or hybrid work operations.
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Last week, issues at Microsoft led to Microsoft Teams being down on two separate occasions, and Zoom has reported a handful of issues since the COVID-19 lockdowns began in March.
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