Slack, AWS Announce Multi-Year Partnership to Enhance Workforce Collaboration

Workplace productivity and collaboration platform Slack and Amazon Web Services (AWS) have announced a new integration and multi-year partnership to develop enhanced enterprise workforce collaboration solutions.

As part of the multi-faceted deal, Slack will migrate its Slack Calls capability for all voice and video calls to Amazon Chime, AWS’s enterprise communications service. Slack is also leveraging Amazon’s global infrastructure to support the rapid adoption of its platform and to offer customers the ability to choose which country or region their data is stored.

Slack will continue to use AWS as its preferred cloud provider and will use a range of services offered by the cloud computing giant including storage, compute, database, security analytics and machine learning.

Also, AWS employees will use Slack as the tech giant’s enterprise communication and collaboration tool, landing Slack another big customer in addition to IBM.

AWS CEO Andy Jassy in a statement said the companies are giving developer teams the ability to collaborate and innovate faster on the front end while giving them the ability to efficiently manage their back end cloud infrastructure.

“AWS customers gain a powerful new means of managing their AWS resources that will help teams collaborate and build more applications using the broadest and deepest set of cloud services,” Jassy said. “We look forward to working with Slack to expand the ways we can help our customers innovate in the cloud.”

In a statement, Slack co-founder and CEO Steward Butterfield said the future of enterprise software will be driven by cloud services and collaboration tools.

“Strategically partnering with AWS allows both companies to scale to meet demand and deliver enterprise-grade offerings to our customers,” Butterfield said. “By integrating AWS services with Slack’s channel-based messaging platform, we’re helping teams easily and seamlessly manage their cloud infrastructure projects and launch cloud-based services without ever leaving Slack.”

The deal also includes new integrations like:

Amazon Chime infrastructure with Slack Calls: Slack will leverage Amazon Chime software development kit for audio, video and screen-sharing capabilities in native Slack calls, eliminating the cost and complexity of maintaining a separate unified communications infrastructure.
AWS Key Management Services with Slack Enterprise Key Management: Slack will leverage AWS’ security services like AWS Key Management Service for distribution and control of cryptographic keys.
AWS Chatbot integration with Slack that incorporates more than 175 AWS services to developers, allowing them to collaborate with their teams without ever leaving Slack.
Amazon AppFlow integration with Slack that gives users the ability to securely transfer data between Slack and AWS services to help simplify tasks. In the coming months, the feature will be enhanced to allow the transfer of data bi-directionally between multiple Slack channels and AWS services in a single flow.