• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer

My TechDecisions

  • Best of Tech Decisions
  • Topics
    • Video
    • Audio
    • Mobility
    • Unified Communications
    • IT Infrastructure
    • Network Security
    • Physical Security
    • Facility
    • Compliance
  • RFP Resources
  • Resources
  • Podcasts
  • Project of the Week
  • About Us
    SEARCH

Salesforce

Slack GPT

Salesforce to Bring Generative AI To Slack with Slack GPT

May 4, 2023 Zachary Comeau Leave a Comment

Salesforce is bringing more AI capabilities to Slack with the announcement of Slack GPT, a new conversational AI experience integrated natively into the workplace communication and collaboration platform. According to Salesforce, the company is enabling the use of generative AI app integrations, different language models, and the power to tap into customer data insights from […]

Read More

Salesforce Einstein GPT Field Service

Salesforce Announces New Einstein GPT Capabilities in Field Service

April 25, 2023 Zachary Comeau Leave a Comment

Salesforce is continuing to dive headfirst into AI with new Salesforce Field Service innovations powered by its AI assistant Einstein GPT and Data Cloud designed to lower service costs and bring organizations new insights. According to the company, the new innovation leverages the full power of Salesforce and Service Cloud, including AI, real-time data and […]

Read More

Salesforce Einstein GPT

Salesforce Launches Einstein GPT for Commerce Cloud

March 22, 2023 Zachary Comeau Leave a Comment

Salesforce is launching Commerce Cloud, a new innovation designed to help companies better connect with their customers via an all-in-one unified platform that includes Einstein GPT for Commerce, a generative AI tool designed to help customers automate and tailor recommendations in Commerce Cloud. According to Salesforce, Einstein GPT for Commerce will combine real-time data with […]

Read More

IT Generative AI, ChatGPT

ChatGPT and Generative AI a ‘Game Changer,’ but Issues Persist

March 8, 2023 Zachary Comeau Leave a Comment

ChatGPT and other new AI models are widely believed to be a game changer across many industries, including IT. However, IT leaders are also expressing concerns with implementing the generative AI too soon, according to new Salesforce research. The CRM giant’s survey of more than 500 IT leaders finds that 67% are prioritizing generative AI […]

Read More

Salesforce Slack ChatGPT

Salesforce Launches OpenAI Integrations for CRM, Slack

March 7, 2023 Zachary Comeau Leave a Comment

Salesforce is the latest tech firm to integrate generative AI technology from ChatGPT creators OpenAI, launching Einstein GPT to help automate tasks in Salesforce, and a ChatGPT app for Slack. In addition, the company is also making a large investment in generative AI, launching a new $250 million AI fund to bolster the startup ecosystem […]

Read More

Salesforce Flow for Industries

Saleforce Expands Automation Product Suite

September 15, 2022 TD Staff Leave a Comment

Salesforce, the San Francisco-based CRM provider, has added Flow for Industries, an expansion of its Flow product suite that utilizes low-code automation for those in financial services, healthcare and manufacturing sectors. The expansion includes products in select Industry Cloud base licenses. Salesforce says the new offering with enable businesses to complete more tasks with fewer […]

Read More

Sumsub facial biometric check software

Sumsub Launches on Salesforce AppExchange

July 12, 2022 Zachary Comeau Leave a Comment

Identity verification provider Sumsub has launched its solution on the Salesforce AppExchange to give customers easier ways to onboard and verify their global users. According to Sumsub, its platform can help convert more customers, speed up verification, reduce costs and combat digital fraud. Sumsub’s solutions, built on the Salesforce platform, are now available on Salesforce’s […]

Read More

NTT Research says organizations are no more prepared for disaster than the pandemic

IBM, Salesforce Announce Integration Of Health, COVID-19 Solutions

December 21, 2020 Zachary Comeau Leave a Comment

IBM and Salesforce are partnering to help organizations return to work by verifying the health and COVID-19 vaccination status of employees while preserving privacy in a new integration solution. The end product is the integration of the IBM Digital Health Pass with the Salesforce Work.com Workplace Command Center, which is designed to give customers one […]

Read More

Slack Canvas

Salesforce To Acquire Slack in $27.7B Deal

December 2, 2020 Zachary Comeau Leave a Comment

Just days after reports surfaced about a possible deal, customer relationship management provider Salesforce has announced a deal to acquire enterprise collaboration platform Slack in a deal worth $27.7 billion. In an announcement, the companies say combining Slack with Salesforce Customer 360 will be “transformative for customers and the industry,” creating an operating system for […]

Read More

Salesforce Einstein GPT

Salesforce Release Revenue Cloud To Speed Up Buying Process

November 12, 2020 Zachary Comeau Leave a Comment

Salesforce on Thursday launched Revenue Cloud, a new solution designed to give organizations the agility to make the buying process faster and easer while accelerating new revenue streams and improving efficiency. According to Salesforce, Revenue Cloud brings together CPQ and billing, partner relationship management and business-to-business commerce capabilities to help organizations take control of their […]

Read More

  • Page 1
  • Page 2
  • Go to Next Page »

Primary Sidebar

Would you like your latest project featured on TechDecisions as Project of the Week?

Apply Today!

More from Our Sister Publications

Get the latest news about AV integrators and Security installers from our sister publications:

Commercial Integrator Security Sales

AV-iQ

Footer

TechDecisions

  • Home
  • Welcome to TechDecisions
  • Contact Us
  • Comment Guidelines
  • RSS Feeds
  • Twitter
  • Facebook
  • Linkedin

Free Technology Guides

FREE Downloadable resources from TechDecisions provide timely insight into the issues that IT, A/V, and Security end-users, managers, and decision makers are facing in commercial, corporate, education, institutional, and other vertical markets

View all Guides
TD Project of the Week

Get your latest project featured on TechDecisions Project of the Week. Submit your work once and it will be eligible for all upcoming weeks.

Enter Today!
Emerald Logo
ABOUTCAREERSAUTHORIZED SERVICE PROVIDERSYour Privacy ChoicesTERMS OF USEPRIVACY POLICY

© 2025 Emerald X, LLC. All rights reserved.