What is VoIP technology? Voice over Internet Protocol (VoIP) technology is the evolution of outdated PBX (Private Branch Exchange) calling, allowing phone calls to take place over an internet connection. The benefits of adopting a VoIP phone system are big, and it starts with your business’s bottom line. Here, we’ll break down the difference between […]
Cisco is bringing new generative AI technologies to its collaboration portfolio, announcing new summarization capabilities to the Webex Suite designed to help users get up to speed and catch up on meetings they missed. Announced at Cisco Live, the features – powered by large language models – come as Cisco is also bringing generative AI […]
Cisco is adding an air-gapped, cloud-based Webex collaboration experience for National Security and Defense environments, offering government agencies an enhanced layer of security without sacrificing user experience. According to Cisco, the solution aligns with the U.S. government’s approach to security for cloud products, including air-gapped cloud deployments that are isolated from public networks and operated […]
Biamp is releasing new bundle offerings for small conference rooms to help organizations streamline the buying and installation process by providing a complete system in a box and one hardware system designed for end user simplicity. The company’s release of small conference room bundles adds to Biamp’s existing conference room bundles that include solutions for […]
Microsoft is officially making the Surface Hub 2S part of the Teams Rooms family, making it the first touch-enabled board running Teams Rooms on Windows when it becomes available later this year. According to Microsoft this unlocks top-requested Teams Rooms features for both users and IT admins, such as Front Row, persistent chat, consistent remote […]
Cisco and Microsoft are expanding their partnership and moving the unified communications and collaboration interoperability needle forward with new certifications for Cisco Webex devices to run Microsoft Teams Rooms natively, and an integration between Webex Contact Center and Teams. According to the companies, the Cisco Board Pro is now certified to run Microsoft Teams Rooms […]
Cisco is launching new AI capabilities in Webex designed to help improve the hybrid work experience and provide the best views to capture in-room speakers, automate meeting controls and assist contract center agents. According to Cisco, Webex is expanding its video intelligence in devices through conferencing room operating system Cisco Room OS, allowing users to […]
Among the new innovations and devices Cisco unveiled at ISE 2023 is a new beta solution that will bring Microsoft Teams Rooms to Cisco Webex Devices, notching another step in the interoperability trend among collaboration technology providers. The companies first announce the partnership in October, and the solution is now available in beta for enterprise […]
Every company is working to find a hybrid work solution, which means productivity tools are no longer a “nice-to-have” but a “must-have.” Shockingly, most organizations just deployed something in haste to adapt to work during the pandemic. Using disparate tools that don’t fit into long-term plans, most companies don’t have a way to monitor, update, […]
Google is launching support for embedded bi-directional interoperability on Zoom Rooms and Google Meet devices later this year, pushing the unified communication and collaboration industry closer to interoperability among the handful of major platforms. According to Google, this means Zoom Rooms will be able to join Google Meet meetings, and Google Meet devices will be […]
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