Search Results: red hat

Chatbot Online customer service with chatbots for support. Artificial Intelligence and Automation Software Technology CRM Customer Support Center

The ABCs of Contact Centers: The Tech Driving Modern Customer Experience

Generative AI technology in contact centers is changing the customer experience for good and companies are reaping the benefits.

April 4, 2023 Scott Kolman Leave a Comment

The contact center industry is booming and for good reason — businesses are catching on to the transformative impact that a high-velocity contact center can have on their bottom line. Emerging technology is making contact centers more effective than ever before, and more importantly, helping to change their historically negative perception. According to Statista, the […]

Atera Expands OpenAI Integration With Automated Remediation Loops

Atera's expanded OpenAI integration includes a new feature that enables IT pros to use support tickets to create automated remediation loops.

April 3, 2023 Zachary Comeau Leave a Comment

IT management company Atera is expanding upon its integration with ChatGPT creator OpenAI with a new feature designed to enable IT team to use support tickets to create automated remediation loops. The Israeli company calls this the second phase of its OpenAI integration, following the first phase which focused on script generation to help save […]

These Dangerous Vulnerabilities on CISA’s KEV List Are Still Being Widely Exploited

Despite patches being available for most of the bugs in CISA's Known Exploited Vulnerabilities catalog, many devices remain unpatched.

April 3, 2023 Zachary Comeau Leave a Comment

The U.S. Cybersecurity and Infrastructure Security Agency has been keeping an updated list of Known Exploited Vulnerabilities (KEV) that currently includes more than 900 security bugs, with the goal of helping inform organizations about vulnerabilities that should be prioritized. Despite that awareness campaign and emphasis on vulnerabilities that have been exploited in the wild, new […]

Samsung Launches New Interactive Display for Education

Samsung's WAC Interactive Display is an education-focused device that enhances usability and enables fast user adoption.

April 3, 2023 Zachary Comeau Leave a Comment

Samsung is releasing a new education-focused interactive display designed to enhance usability and connectivity and enable fast user adoption. The new Samsung display, the WAC Interactive Display, allows educators to customize home screens, share up to nine screens at once regardless of operating system or device, and use intelligent applications to aid in lessons. In […]

LG Videowall inside Q-SYS production studio with person overseeing the video recording.

Q-SYS Enhances Production Studio With Custom LG DVLED Videowall

The new production studio reduces costs and expands virtual event opportunities with Q-SYS' automation platform and LG's DVLED technology.

April 3, 2023 TD Staff Leave a Comment

After finding success with webinars and virtual training sessions in 2021, Q-SYS, the audio, video and control platform provider, has built a new video production studio at its Costa Mesa, Calif. headquarters. This studio combines Q-SYS automation and a custom 8-feet-by-22-feet DVLED videowall from Lincolnshire, Ill.-based LG Business Solutions USA. It thus offers engaging, professional-grade broadcasts […]

Owl Labs Releases Owl Bar to Pair With 360-Degree Conferencing Camera

The Owl Bar is a new all-in-one front-of-room conferencing bar designed to work with the Owl Labs' 360-degree center-of-room camera.

March 30, 2023 Zachary Comeau Leave a Comment

Videoconferencing solutions manufacturer Owl Labs is launching the Owl Bar, a new all-in-one front-of-room conferencing bar with an embedded camera, microphone and speaker designed to work with the company’s other solutions, including a 360-degree center-of-room camera. With the company’s AI-powered software, the camera view will automatically switch between cameras to capture the best view of […]

Pump the Brakes on AI Development, Tech and AI Experts Say

Thousands of AI and tech leaders say organizations should pause investments and refocus AI development to make systems more safe and trustworthy.

March 30, 2023 Zachary Comeau Leave a Comment

Ever since OpenAI released ChatGPT to the public late last year, the speed of innovation in the field of artificial intelligence–specifically generative AI–has been blistering. Tech companies are feverishly working to develop more intelligent systems and essentially add intelligent assistants to a wide range of tools to help users be more efficient and creative. But […]

Ransomware Actors May Be Targeting Organizations With Cyber Insurance

More than three-quarters of organizations with cyber insurance were hit by a successful ransomware attack in 2022, Barracuda Networks finds.

March 29, 2023 Zachary Comeau Leave a Comment

Cybersecurity insurance is becoming a popular option for organizations looking to protect themselves from the financial risks of a cyberattack, but new data shows that organizations with cyber insurance may be more appealing to ransomware attackers. According to Barracuda Networks, 77% of organizations with cyber insurance were hit by a successful ransomware attack in 2022, […]

Bitwarden Releases Beta of Secrets Manager for DevOps Environments

Bitwarden Secrets Manager is a new tool designed to centrally secure and manage sensitive credentials within DevOps environments.

March 29, 2023 Zachary Comeau Leave a Comment

Password manager provider Bitwarden is launching the open beta of Bitwarden Secrets Manager, a new tool designed to centrally secure and manage sensitive authentication credentials within privileged developer and DevOps environments. According to the Santa Barbara, Calif.-based company, the new tool can help development teams working across applications and multi-cloud infrastructures dealing with distributed secrets […]

AVer PTZ cameras, the PTZ310UNV2 and PTZ310UV2.

AVer Introduces 4K 12X AI PTZ Cameras

AVer adds AI PTZ cameras, the PTZ310UNV2 and the PTZ310UV2, built for broadcasting, streaming or recording.

March 29, 2023 TD Staff Leave a Comment

AVer Information Inc. USA, provider of video-collaboration solutions and education-technology solutions, announced the PTZ310UNV2 and PTZ310UV2, two 4K 12X AI PTZ cameras. Per the company, the new cameras combine high image quality, video-streaming support and AI functionality. According to AVer, its PTZ310UNV2 is also the first UHD NDI HX3 camera. It features 4K resolution, 12X […]

Generative AI technology in contact centers is changing the customer experience for good and companies are reaping the benefits.

Atera's expanded OpenAI integration includes a new feature that enables IT pros to use support tickets to create automated remediation loops.

Despite patches being available for most of the bugs in CISA's Known Exploited Vulnerabilities catalog, many devices remain unpatched.

Samsung's WAC Interactive Display is an education-focused device that enhances usability and enables fast user adoption.

The new production studio reduces costs and expands virtual event opportunities with Q-SYS' automation platform and LG's DVLED technology.

The Owl Bar is a new all-in-one front-of-room conferencing bar designed to work with the Owl Labs' 360-degree center-of-room camera.

Thousands of AI and tech leaders say organizations should pause investments and refocus AI development to make systems more safe and trustworthy.

More than three-quarters of organizations with cyber insurance were hit by a successful ransomware attack in 2022, Barracuda Networks finds.

Bitwarden Secrets Manager is a new tool designed to centrally secure and manage sensitive credentials within DevOps environments.

AVer adds AI PTZ cameras, the PTZ310UNV2 and the PTZ310UV2, built for broadcasting, streaming or recording.

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