NTT DATA Research Reveals Executives are Challenged with How to Leverage Technology to Respond to Changing Customer Needs
Only 4 out of 10 organizations believe they are highly effective at delivering the kind of personalized digital experiences necessary to achieve customer satisfaction PLANO, Texas–(BUSINESS WIRE)–#consulting—NTT DATA, a digital business and IT services leader, released new insights from research developed with Oxford Economics revealing organizations that create personalized experiences are more likely to be […]


