Search Results: Digital Transformation

Verizon Rolls Out New Contact Center Features to Improve Customer Journey

The new digital engagement capabilities for the Verizon Virtual Contact Center are designed to improve the digital customer journey.

January 11, 2023 Zachary Comeau Leave a Comment

Verizon Business is launching a new sutie of digital engagement capabilities for the Verizon Virtual Contact Center designed to improve the end-to-end digital customer journey via a focus on smart, connected, self-service and human-assisted interactions. The company aims to reduce the friction along the customer journey and address their needs across any channel and facilitate […]

IT budget allocation, IT budget planning

When Your IT Budget Increases, Spend it Wisely

Many executives plan to shift resources toward technology in the new year. For a true digital transformation to occur, leaders need to invest in customizable solutions.

December 27, 2022 Ryan Walicki Leave a Comment

Skyrocketing inflation and a nonstop barrage of obstacles have made planning company budgets a unique challenge. Not only do the costs of goods and services now siphon more resources from the bottom line, but the approach to how business is conducted has dramatically changed. With those shifts, budgets must shift as well. A few years […]

IT news, This Week in it, Microsoft, Google, Gmail, ISE 2023,

This Week in IT: Botnet, Google Chrome, Okta’s GitHub Hacked, ChatGPT

New botnet capabilities, an updated Google Chrome release schedule, an Okta security incident and more ChatGPT highlight this week's IT news.

December 22, 2022 Zachary Comeau Leave a Comment

Editor’s note: There is a lot going on in the world of IT, from emerging technologies to digital transformation and new cybersecurity threats. However, we can’t possibly cover it all, so we’ll bring you This Week in IT, a curated summary of IT and enterprise technology news stories each week. Microsoft discovers new botnet capabilities Microsoft […]

Gaining Buy-In for Innovation Investment

When the focus is on business transformation through IT innovation, the results can be powerful and lead to growth.

December 21, 2022 Ritesh Ramesh Leave a Comment

Every organization, regardless of its level of success, must continuously evolve and transform. It is a necessity for any organization that seeks to grow, but when the focus is on transformation through IT innovation, the results are particularly powerful. Leaders driving the digital agenda require a holistic mindset of understanding the market and industry needs […]

This Week in IT: Windows 10, Cryptojacking, Authenticator, ChatGPT, Open Map Data

Windows 10, 21H1 reaches end of servicing, cryptocurrency mining attacks against Linux machines and more highlight this week's IT news.

December 15, 2022 Zachary Comeau Leave a Comment

Zoom and 22Miles logos against a blue background superimposed on a person attending a video call.

22Miles, Zoom Partner to Streamline Enterprise Collaboration

22Miles has teamed up with Zoom to bring its space booking and collaboration solutions to modern enterprises.

December 15, 2022 TD Staff Leave a Comment

22Miles announced it has teamed up with Zoom Video Communications, Inc. to bring the 22Miles Space Booking Marketplace listing. This effort thus reflects 22Miles’ ongoing commitment to supporting end-to-end user journeys that unify and streamline experiences, simplify programming and maximize efficiency for modern enterprises. 22Miles is, of course, the Milpitas, Calif.-based company in visual communications […]

Cybersecurity testing, penetration testing, cyber threats

This is How Executives and IT Leaders View Cybersecurity Going into 2023

A new Palo Alto Networks cybersecurity study finds that organizations are struggling with talent, zero trust and a growing tech stack.

December 14, 2022 Zachary Comeau Leave a Comment

In addition to an expanded partnership with Google and new attack surface management tools, new innovations to Prisma Cloud and more, Palo Alto Networks this week during its Ignite conference released new research that found that nearly all of 1,300 IT leaders surveyed experienced at least one cyber incident or breach over the last year. […]

These 6 Trends Will Shape IT Infrastructure, Operations in 2023

SASE, sustainability, platform engineering, wireless, industry clouds and skills competition will highlight infrastructure trends in 2023, Gartner says.

December 13, 2022 Zachary Comeau Leave a Comment

Six key trends will impact infrastructure and operations over the course of 2023 and beyond as IT leaders look to optimize how they purchase, deploy and manage technology solutions to produce business results, according to IT analyst firm Gartner. The firm, which held its annual IT Infrastructure, Operations & Cloud Strategies Conference last week in […]

Gartner: Software, Services Propelling Government IT Spending in 2023

Government IT spending is projected to grow nearly 7% in 2023 as governments continue to modernize legacy IT and invest in new technology.

December 13, 2022 Zachary Comeau Leave a Comment

Government IT spending is projected to grow nearly 7% in 2023 as governments continue to modernize legacy IT and invest in technologies that are as seamless and intuitive as those used by the private sector. IT analyst firm Gartner says global government IT spending will hit nearly $589 billion in 2023, an increase of 6.8%, […]

instructor using BenQ interactive smart board in classroom

Oklahoma School District Selects BenQ’s Interactive Smart Boards for Classrooms

McAlester Public Schools installed BenQ's Premium RP Series Education smart boards with built-in wireless presentation in every classroom.

December 13, 2022 TD Staff Leave a Comment

McAlester Public Schools in Oklahoma installed BenQ’s Premium RP Series Education smart boards in every classroom in the district. The BenQ Board includes a germ-resistant screen and Tap & Teach technology delivering instant access to files, cloud storage and personalized settings. Its license-free and intuitive EZ Write annotation and whiteboard software, and built-in InstaShare wireless […]